Stairlift Comparison reviews from UK buyers

“The Stair lift broke down a few months ago: they came and repaired it quickly, however it still makes some strange noises. At the moment its working fine, and I`d still recommend Companion as a whole.”

“I am very happy from the point of view that it does exactly what I need it to do.”

“My experience with Companion was excellent. The salesman were very polite; when they came to fit the Stair Lift they left the area extremely tidy and were very good at explaining everything to me. I would definitely recommend them to other buyers.”

“The Stair Lift works perfectly; the only thing is it makes more noise than I thought it would. Overall, I would definitely recommend Companion to other buyers.”

“I have already recommended to others. The young chap that sold it to us was a credit to the company, very clean and tidy and professional.”

“The job went fine, however they had to come back the following day and replace one of the parts as it wasn`t working properly. It wasn`t a major issue, and they sorted it out really quickly although at the time it was inconvenient. The Stair Lift is now working perfectly.”

“He was very helpful in demonstrating the product, he was very nice and patient. We are very pleased.”

“It was very good and we were very pleased. We are zooming up and down it and so are the grandchildren.”

“Very happy with my experience with Companion.”

“We agreed a time and they stuck to it. It was smooth, went exactly as planned and up to date it has been working perfectly. They far outshone 2 other companies that we had been in contact with and far less pushy!”

“I would definitely recommend Companion to others.”

“I paid what they asked and they did a good job so I am happy but now I have just got a letter saying that they want me to extend the service and warranty for an expensive amount which they did not mention in the beginning. I feel this should be clearer from the outset.”

“I am happy with the operation of the stair lift, however, the wiring was put around the door frame rather than hidden inside and also where the stair carpet was taken up after they put down again there was a bulge in it, so this hadn`t been finished properly. Yes I would recommend them but I would advice that people watch the finish of the job to make sure these finer details are completed properly.”

“The chap that came was very nice and very friendly and explained everything very well. I am very pleased with it.”

“Very prompt with the after care as well, we had just a common problem and they were very prompt in coming to fix it.”

“I was very happy with the service and its working well for me.”

“I just think its all fine, and my husband thinks its wonderful and the best thing that could`ve happened to us as we now don`t have to move house.”

“The whole process was straightforward, they did exactly what they said with no problems.”

“We were very pleased with the quick turn a round time for installation, we didn`t have to wait long at all. We did have a problem with the charging mechanism after installation so I can`t rate the quality as top marks. This was sorted quite efficiently after calling them however.”

“The lady was very nice, friendly and informative, and everything went well with the installation. We were very pleased.”

“They wanted to put the stair lift in earlier but I couldn`t accept due to other commitments. The service was very prompt from time of estimating to the installation only a week later.”

“The first unit failed so they had to reinstall with another one after initially trying to fix with new parts. Because of our lost confidence in their product, they also doubled the warranty based on the previous problems we had. Based on the most recent unit installed I would still give 5 out of 5 for quality and can only praise them for how they have dealt with the situation. The service is very good and I would recommend Acorn.”

“Absolutely brilliant, from the time I made the enquiry to it being fitted in about 4 days. I cant give enough praise to them, they were fantastic, particularly the engineer who came out - he was brilliant in what he did.”

“I was a bit concerned about the speed of the stair lift- it goes very slow around the many bends but they say it has to be that way to remain level.”