Stairlift Comparison reviews from UK buyers

“My mum is very happy with it. Lovely material and comfortable. A good experience all round.”

“The company were friendly and very professional. Its been fantastic, my husband says it is very comfortable.”

“The bed was delivered but unfortunately it was the wrong colour and material, however, this did not affect the completion time and they dealt with things very well. They did a good job.”

“They were very good and helpful.. Surveyor was the MD and family run business. Very happy with the chair.”

“Delivered a day early so unfortunately we had to set up ourselves as we weren`t ready for it. Good small company and the quality of the product is good.”

“Bed delivered on time but parts missing which i had to wait 2 weeks for. Good customer service. Very happy with the bed.”

“Camelot responded quickly to our enquiry and although i was in hospital when bed was delivered my daughter was happy with the service and installation. I am very please with the bed.”

“They were late installing by 3 days and rang up on morning to say there was a tool missing and they wouldn`t be coming.The bed didn`t work correctly and the manufacturer had to come out. The bed had been wired incorrectly and there was loads of debris left under bed. Very disappointed.The Installers should be a lot tidier and more considerate. The bed in the end was really good.”

“I found the company very helpful and they were in constant contact with me but not in an aggressive marketing way. My bed was bespoke and handmade to my specifications. They were very helpful and Henry was great. I have already recommended them. I can`t praise them highly enough.”

“lovely man delivered the chair - great company”

“Extremely happy with the whole process would highly reccomend”

“Great customer service and communication throughout. Fab product and i couldn`t be happier.”

“The service from Camelot themselves was great and the chair itself is good too. However the delivery company used were not on time and would not deliver the chair to the room required.”

“Excellent. The delivery guys were amazing as they had a very difficult stair case to go up. We are very happy with our beds.”

“We came to an arrangement for the price and came to a good deal. They held the chair and settee until I was ready to move into the property. Top marks for the quality in both. Only one little problem with 2 little staples that have been sorted. The brochure explains everything, colour choices and designs...all fully shown in the brochures, so I was able to liaise with the Managing Director about the one that was right for me. The company are cordial and willing to work with you, a lovely, family company. All exceptionally helpful.”

“Family firm that are very friendly - sorted things quickly we were very satisfied with the service they even re-covered some of our old furniture so it all matched with our new chair really very happy with the service. We have already recommended them to friends.”

“Chair is fine works well,but unfortunately we would not recommend this company as we were promised delivery before Christmas and did not receive until January - we also had to pay extra for a courier and then had to set up the chair ourselves.”

“The quality of the product is very good it suits my needs, I chose a chair with two tiers at the back which is different but I am sure I will get used to it. I am very pleased with the company and glad I chose them.”

“The 2 young guys that delivered it were lovely and they took all the packaging, the old mattress, headband and base as promised. It was an excellent service........Every day I would recommend the company. Before we had the bed my husband suffered with his feet swelling this doesn`t happen now. The bed started benefiting him from the first night. Its so very comfortable.”

“Excellent service- spoke to the owner of Camelot all the time throughout the process, he kept us continually updated. I am going to write a great review on Camelots website as we are so happy with the service.”

“They were earlier than they thought in delivering. I had to set it up myself but the man at Camelot advised me on delivery that he would call and talk me through the set up which I was happy with.. The chair is a bit creaky and not very smooth in its operation but it is no different from the other samples I had seen from other companies. It was however very much cheaper than what other companies were quoting. Therefore I feel the company are very good value for money and I had researched that they were `Which` recommended, As long as people are aware that they are not paying for someone to come and put the product together, which I was fine about, then yes I would definitely recommend. The main thing is my husband is very happy with the chair, after having his stroke, and the chair is helping towards his progress in becoming mobile again.”

“The man told us the chair would be a month and it was delivered in 3 weeks. It was set up quickly and all explained very well to us. Definitely 5/5 for the quality of product and customer service. We ordered 2 chairs and have had no problems. We got on very well with the boss. He came and measured up and showed us a miniature chair with all the different options, there were hundreds of fabrics and other options to choose from. My wife particularly is benefiting from hers. The chairs are rather expensive but I feel they are worth it in the end. We are very happy with the company.”