StairLifts Reviews

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Acorn Stairlifts

Review date : 26/11/2023

All went well, very pleased so far and super efficient and quick.

- Mr D

Review date : 22/11/2023

The saleman did not make it clear enough precisely where the chair would park. At both the top and the bottom, simply by extending the run by some 18 inches, the chair would park in a more convenient pisition. Instead, at installation it stopped in quite obtrusive places. At installation, i persuaded the engineer to extend the top by 18 inches. He was excellent. However i was forced to approach Accorn to sort the bottom end. They wanted to charge me another £780 on top of the £6000 already paid.

- Mr C

Review date : 08/11/2023

Super pleasant staff from the initial enquiry, the rep who came to measure up and talk through the pros and cons of the stairlift to the love.y lad who came to install it.. We did have one small hiccup which your technical operator cheerfully talked us through resolving successfully. Altogether a really good experience.

- Mr J

Overall Rating Score
1213 Reviews
5 stars
56%
4 stars
28%
3 stars
10%
2 stars
4%
1 stars
1%

Brooks StairLifts

Review date : 28/06/2023

Chair is not particularly comfortable but as you are only on it for a short period of time it’s not as issue. It works perfectly well and I’m very happy with it.

- Mrs M

Review date : 18/12/2022

Couldn't have wished for better customer service

- Ms N

Review date : 21/11/2022

Quick and easy install.

- Mrs F

Overall Rating Score
45 Reviews
5 stars
62%
4 stars
31%
3 stars
7%

Companion StairLifts

Review date : 15/08/2023

Clearly very busy (good sign) and when I could not get through they called me back after checking missed calls! First class. Site staff communication was great which helped me to arrange the work for my parents.

- Mr.

Review date : 22/05/2023

Very good service

- Mr J

Review date : 19/05/2023

We have a VERY difficult set of stairs (upper flat conversion c1926) given current building regs. This provider worked very hard to find us a working design that fitted in with these regs. And they were much cheaper than our other quote, and gave us the design we wanted. A few issues along the way, but five stars for their successful efforts, and we would use them again in another house.

- Mr C

Overall Rating Score
177 Reviews
5 stars
53%
4 stars
22%
3 stars
15%
2 stars
5%
1 stars
5%

Stannah

Review date : 26/11/2023

very pleased with stairlift

- Mr M

Review date : 25/11/2023

Could not help me at all

- Mr H

Review date : 17/10/2023

My mother is very pleased with her stairlift - she told me that the installer was a very nice young man, that the whole installation process only took a couple of hours, that the electrical part of the installation was very neat, and that a very good job was done overall. She is recommending the service to her friends! Many thanks.

- Mr F

Overall Rating Score
222 Reviews
5 stars
60%
4 stars
27%
3 stars
9%
2 stars
1%
1 stars
3%

Age UK

Review date : 14/11/2023

So good.. Fast... Efficient Would definitely recommend them

- Mrs C

Review date : 28/07/2023

Tradesmen excellent when they eventually arrived . Customer services dreadful .. Unable to recommrnd them because of this. HANDICARE is the name of the Company . Age UK did not appear to be involved atall once we had confirmed our booking

- Mrs

Review date : 10/06/2023

excellent servce - some issues with their subcontractor who was due to move the handrail/bannister and kept cancelling.

- Ms V

Overall Rating Score
89 Reviews
5 stars
42%
4 stars
34%
3 stars
21%
2 stars
3%

Kudos Stair Lifts

Review date : 10/07/2021

Work was done on time and to a high standard.

- Mr N

Review date : 19/06/2021

exceded my expectations. Added bonus there is a local depot in C orby on my door step.

- Mr S

Review date : 06/03/2021

first class company, very fast at responding to questions and very professional

- Mr G

Overall Rating Score
11 Reviews
5 stars
73%
4 stars
27%

Halton Stair Lifts

Review date : 28/07/2021

Sales and fitter very competent and tidy, no hesitation to recommend.

- Mr M

Review date : 21/07/2021

I’m not quite sure what average means in this game. The offer of 20% off annual price of year2 and year 3 maintenance cover rattled my cage. I declined at the short deadline time for this. A few days later it came to me. We have no idea on a venture like this of knowing whether I’ll get to use it for a week, a month or a decade. There was no mention at any stage that further years costs would be returned in the event of there being no future use.

- Mr H

Review date : 05/05/2021

Pleasant efficient guys, both the salesman and the fitter. Ken Scaife

- Mr S

Overall Rating Score
17 Reviews
5 stars
59%
4 stars
29%
1 stars
12%

Handicare

Review date : 29/07/2021

Not happy. Said could provide stairlift, technician came to measure up, drawings were submitted. Waited a further 2 weeks and numerous phone calls later to be then told, 'Sorry we can't provide you with a stairlift because our measurements are wrong and you don't have the space'.

- Ms G

Review date : 13/07/2021

Was very pleased with Stairlift Scotland very good tidy job with no problems would recommend this company had a bit of trouble fitting weather cover however with patience it is becoming easier

- Mr C

Review date : 13/07/2021

The lift has only been here for 2-3 weeks, so I cannot comment on 'after care' and maintenance.

- Dr M

Overall Rating Score
81 Reviews
5 stars
46%
4 stars
31%
3 stars
14%
2 stars
6%
1 stars
4%

Dolphin Stair Lifts

Review date : 14/08/2021

My council will be the provider with Dolphin, so I can't really comment clearly about value for money.

- Ms J

Review date : 16/06/2021

The stairlift actually exceeded our expectations: it was so easy to use and my husband was able to remain in contact with the whole family simply because by using the stairlift he could come downstiars and then return to bed whenever he wanted to. He found it extremely helpful indeed, and was very grateful for it.

- Mrs R

Review date : 07/06/2021

Great service from start to finish, good communication, fitter was great and installed quickly with no mess. Stair lift has made life so much easier for me and my arthritic knees. Would definitely recommend them and Stanah Stair lift.

- Mrs A

Overall Rating Score
21 Reviews
5 stars
81%
4 stars
14%
1 stars
5%

Ableworld

Review date : 10/07/2021

We had a rented stairlift which was Fitted & removed with professionalism.

- Mr H

Review date : 04/07/2021

Very friendly and efficient service from start to finish.

- Mr A

Review date : 17/06/2021

Much better than previous unit

- Mr B

Overall Rating Score
29 Reviews
5 stars
52%
4 stars
24%
3 stars
17%
2 stars
3%
1 stars
3%

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