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All went well, very pleased so far and super efficient and quick.
- Mr D
The saleman did not make it clear enough precisely where the chair would park. At both the top and the bottom, simply by extending the run by some 18 inches, the chair would park in a more convenient pisition. Instead, at installation it stopped in quite obtrusive places. At installation, i persuaded the engineer to extend the top by 18 inches. He was excellent. However i was forced to approach Accorn to sort the bottom end. They wanted to charge me another £780 on top of the £6000 already paid.
- Mr C
Super pleasant staff from the initial enquiry, the rep who came to measure up and talk through the pros and cons of the stairlift to the love.y lad who came to install it..
We did have one small hiccup which your technical operator cheerfully talked us through resolving successfully.
Altogether a really good experience.
- Mr J
Chair is not particularly comfortable but as you are only on it for a short period of time it’s not as issue. It works perfectly well and I’m very happy with it.
- Mrs M
Couldn't have wished for better customer service
- Ms N
Quick and easy install.
- Mrs F
Clearly very busy (good sign) and when I could not get through they called me back after checking missed calls! First class. Site staff communication was great which helped me to arrange the work for my parents.
Very good service
We have a VERY difficult set of stairs (upper flat conversion c1926) given current building regs. This provider worked very hard to find us a working design that fitted in with these regs. And they were much cheaper than our other quote, and gave us the design we wanted. A few issues along the way, but five stars for their successful efforts, and we would use them again in another house.
very pleased with stairlift
- Mr M
Could not help me at all
- Mr H
My mother is very pleased with her stairlift - she told me that the installer was a very nice young man, that the whole installation process only took a couple of hours, that the electrical part of the installation was very neat, and that a very good job was done overall. She is recommending the service to her friends! Many thanks.
- Mr F
So good.. Fast... Efficient
Would definitely recommend them
- Mrs C
Tradesmen excellent when they eventually arrived . Customer services dreadful
Unable to recommrnd them because of this. HANDICARE is the name of the Company .
Age UK did not appear to be involved atall once we had confirmed our booking
excellent servce - some issues with their subcontractor who was due to move the handrail/bannister and kept cancelling.
- Ms V
Work was done on time and to a high standard.
- Mr N
exceded my expectations. Added bonus there is a local depot in C orby on my door step.
- Mr S
first class company, very fast at responding to questions and very professional
- Mr G
Sales and fitter very competent and tidy, no hesitation to recommend.
I’m not quite sure what average means in this game.
The offer of 20% off annual price of year2 and year 3 maintenance cover rattled my cage. I declined at the short deadline time for this.
A few days later it came to me. We have no idea on a venture like this of knowing whether I’ll get to use it for a week, a month or a decade. There was no mention at any stage that further years costs would be returned in the event of there being no future use.
Pleasant efficient guys, both the salesman and the fitter. Ken Scaife
Not happy. Said could provide stairlift, technician came to measure up, drawings were submitted. Waited a further 2 weeks and numerous phone calls later to be then told, 'Sorry we can't provide you with a stairlift because our measurements are wrong and you don't have the space'.
- Ms G
Was very pleased with Stairlift Scotland very good tidy job with no problems would recommend this company had a bit of trouble fitting weather cover however with patience it is becoming easier
The lift has only been here for 2-3 weeks, so I cannot comment on 'after care' and maintenance.
- Dr M
My council will be the provider with Dolphin, so I can't really comment clearly about value for money.
- Ms J
The stairlift actually exceeded our expectations: it was so easy to use and my husband was able to remain in contact with the whole family simply because by using the stairlift he could come downstiars and then return to bed whenever he wanted to. He found it extremely helpful indeed, and was very grateful for it.
- Mrs R
Great service from start to finish, good communication, fitter was great and installed quickly with no mess. Stair lift has made life so much easier for me and my arthritic knees. Would definitely recommend them and Stanah Stair lift.
- Mrs A
We had a rented stairlift which was Fitted & removed with professionalism.
Very friendly and efficient service from start to finish.
- Mr A
Much better than previous unit
- Mr B