Quick and easy ,friendly staff ,great prices Thankyou Acorn .

Very fast response to my email enquiry (within 30 minutes on a Sunday), appointment made for following day (bank holiday Monday) and chairlift installed on the Wednesday. Other stairlift companies had not even got back to me about my original contact by then.

As previously sent

Having had the unit installed was disappointed that the extended warranty could not be spread over 12 months. Had to negotiate a initial payment then 5 monthly payments there after. Shame this could not have been made clearer when ordering.

We believe we were mis sold the product to some degree having based our decision to purchas rather tha hire on the understanding that we would be able to sell on after we no longer needed it. Whilst we knew the provider and installer would not buy back we were left with the confirmatio from the sales person we would have no trouble selling on a at a later date. Needless to say after hours spent trying on the internet and numerous phone calls to the supplier we were unable to sell and due to our circumstamces they agreed to remove the stair lift and re imburse us £200.00 fo the nearly £4,000 we paid only a couple of months earlier.Outrageous really and we would have defimntiley hired had we know this would happen and the likelihodd we would have relatively short use of the product.

Considering the world situation at present my order was dealt with surprisingly quickly. The suppliers kept in touch. Installed when they said that they would. Installation done quickly & without fuss. So far so good! Michael Clay.

I am not sure whether I would recommend Acorn and whether I would buy one again or purchase a different brand, I had to answer these two questions before I could submit my review so I answered no on both, I have no real experience of what are available so I have given a long explanation of my concerns. I need a stair lift due to my disabilities but I don`t need to use it every day, just during my bad times and of course this is when it has broken down. Acorn were very prompt to fit and under guarantee the service is prompt and good to repair. The problem is that it has broken down twice already in the few months I have had it installed due to mechanical faults. Following its installation I received a letter offering extended guarantee for 4 years at a price of £1,500! I was not warned of this high This all leads me to say that the Acorn lifts are not as reliable as I would expect them to be and the cost of repair must be high to justify the high cost of the extended guarantee unless that is a way in which Acorn obtains more money from the customer. When the repair person came just a few days ago I questioned this high cost with him and he said without the extended guarantee a call out fee is £185 and then for sure the batteries would need replacing at a cost of nearly £300 I believe plus labour as well as other mechanical parts which are expensive, on balance I have decided to take the risk as £1,500 seems to me to be very excessive and if it continues to be unreliable I will have to make decisions for my future. My advice has to be to ask about its reliability, repairs costs and extended guarantee cost following the 12 month guarantee before you proceed to purchase. Mine was a new stair lift not a second hand reconditioned lift. I suppose my advice has to be is to compare costs, to ascertain the extended guarantee cost and then incorporate that fee within the price and then decide because if you need a stair lift then there is nothing you can do other than this.

Got a flyer through door they did survey after phone call was excellent explained everything 2 days later installed by excellent engineer Steve No fuss or mess brilliantly done explained everything How to work stair lift would definitely recommend and yes again

Hard to give value for money as my wife passed away 6 months after the purchase of the stair lift. After purchase, Acorn were keen that I should sign up for their maintenance contract which was not cheap. Bearing in mind that the chair was only used once a day to travel a relatively short distance at a very slow speed, I question why it should need these services or are the quality of their products not that good?

Have had stairlift for a year it has worked well except for two minor glitches that were fixed quickly by acorn engineers I have had great help from company when Ihad questions about my stairlift so no problems that were not sorted quickly thank you Acorn

Needed stairlift urgently. It was installed within 48 hours. Only had it 6 months but had no problems as yet. It`s been a lifesaver for me.

Grandma got ripped off, said installation would be next day, waited over a week, would have to payextortionate amout in yearly fees, Felt completely let down

Very good stairlift but expensive. However it was installed quickly and service has been good so far. It is quite expensive to continue with service contract. There is no monthly payment plan.

Very speedy response to my enquiry. Took time and care to explain everything to my father. The installation engineer was also great. Very helpful, clean and efficent. Made sure my father was happy and confident using the stair lift for himself.

Absolutely no problems. Friendly efficient installation less than 24 hours from enquiry.

Advice, installation ease of use all excellent

My husband was really ill last year and consequently climbing the stairs was a nightmare and one night he just couldn’t manage it. I rang two companies the next morning and a very nice man came that day from Acorn and said yes, they could fit in two days. We agreed terms and as we were completing the paperwork he said. I have been observing your husband and I’ll get a stairlift installed today ... no waiting. By 7.00 that evening it was up and running. Absolute stellar service. Recently one of my dogs toys got caught up in the mechanism and it stopped. I rang Acorn, and an hour later it was mended. I can not recommend the company enough.

Champion that`s all I can say amazing!

With reservations

The stair lift itself is great but it’s been used a hand full of times the old man tries to hold on the banister as he’s coming down so he knocks the switches on the arms need to have a setting to disable the arm click things when your operating it with the remote and it would be a lot easier

Paying a lot of money every year for servicing which does not carried out any more.

Decided Sunday would have to have one. Spent Sunday getting confused on websites.phoned Acorn 9.30 Monday Man arrived by11. Measured, took order, said would contact about fitting.acorn phoned 4.30 to say would be here by12 next day. Man from the north arrived about 11am. Took 30 mins to fly. Exelent job done.

I needed a stairlift very quickly as my wife was coming out of hospital after a major operation. Acorn saved the day.

Despite the final quality being o.k. It was an extremely long process to get there due to manufacturing errors. After extensive surveys being carried out by Stanners rep. the stairlift was made incorrectly on two further occasions. I would say though that the response from the in-house staff was very good, It should have not been necessary.

Great company. Acorn really care about their customers. Very good aftercare. I would recommend without hesitation.

Had terrible problems with a new stairlift installed with another cmpany. ACORN were very good, responsive and helped us in our need.

Quick and easy ,friendly staff ,great prices Thankyou Acorn .

My stairlift is a great help to me I`m so glad to have one and would recommend the company who put it in

Stairlift to high when at bottom of stair Approx 7 inch from floor Requiring a slide of seat Had 4 visits for different faults In 11 months This is there latest model The repair guys are quick to come out And have been very good.

My wife who need the lift, passed away 1 month after installation and the company offer of buy back was appalling, so it still in place, not used.

Everything about the supply was perfect. The only reason it didn`t get five stars for everything was that it came with two annual services and I expected to be approached on the first anniversary early in February. Apparently I had to approach them. Now due to coranavirus I will have to wait till the lockdown ends.

Easy rider

Absolutely wonderful, could not manage without it.

Whilst difficult too equate value for money without any competitors, I did find dealing with Acorn to be very easy because of their excellent customer service and the speed at which they were able to implement what they had agreed to do.

after am few initial installation problem s eg. .faulty switch loose wires the stairlift has operated as designed. Response to call outs were prompt and satisfactory

This stair lift has the latest friction drive - no cogs, chains or wracks. Runs smoothly, quietly and fast. Bench seat liked by the user. Installers excellent. It was a fraction of the price of conventional stair lifts and is neater (narrower).

I have made good use of the stair lift but because l don`t weigh that much its a bit clanky.but reliable

exasperated at times by the slow speed of tjhe chair. Speed varies at did fferent parts of the travel. The engineer failed to improve it to any great extent when asked.

My wife was unable to climb stays so made a call to Acorn and another national installer. Surveyor arrived next day and installed within two working days. I decided to rent the stairlift as my wife was receiving palliative care. Unfortunately my wife died 10 days later. I contacted Acorn and their Engineer arrived three working days to remove the stairlift. Excellent service throughout.

The engineer was very good at giving a range of options that suited us best. The installation was first class and everything went smoothly. The system we chose provides a better range of options than some others and so far we have not been disappointed. I couldn`t recommend them highly enough.

Very helpful and explained process without being pushy.

was very good answered all my questions got a few quotes from other dealers said they would not be beaten on price, prices was varied, but l decided to go with companion and they was true to their word and matched the price of other dealers fitted in a few days and l am very happy.

No probs

Great service the rep came to our house and contract agreed. Stairlift was installed the following week in just over an hour.

I didn’t want to leave it too late to order a stairlift after I had had a fall down the stairs. After I contacted Acorn they came within a couple of days to measure up, check my details, and then the stair lift was installed pretty quickly after that. For anyone who is concerned about their stability on the stairs then I would recommend it most certainly. I don’t think it was particularly cheap, but it wasn’t the most expensive. And I am very pleased that I got it!

We have had so much trouble with the stairlift Stannah recommended as their wonderful new flagship product. It`s bumpy and feels rickety, feels jerky and has broken down way too many times. Off the record the engineers tell us that it`s the design of this particular lift, but on the record they deny everything. Off the record they told us to demand a new one, on the record we got nowhere. Avoid like the plague. And on top of the rubbish stairlift, the customer service was appalling - they kept trying to tell us it was our fault it broke down, and one woman swore volubly at me. At one point we had a wheelchair user stuck upstairs in her bedroom unable to go downstairs for a whole day. I wouldn`t recommend them if they paid me. And we are expecting to move sometime soon, so I`m going to be looking for a new lift in the near future. Nothing but trouble

This product exceeded expectations. The brochure was clear and gave good information, there were lots of options and colours available. The fitting was scheduled to suit us, and the fitter was very polite, efficient and was happy to explain all features. I have already recommend to others.

Had the stair lift fitted for my elderly mother in her own home following hospitalization. Acorn were more expensive but once I showed them a competitor`s quote he price matched plus was able to fit the next day as it was a straight forward straight lift. Initially they were a bit pushy in trying to get my mother to take out a 5 yr service plan but at 90 she was reluctant.

The price of insurance is disgusting - very not affordable, being about a quarter of the price of the chair! OK, so it lasts 4 years, heaven help me if it goes wrong!

first class stairlift. ,excellent customer service ,fast installation with out any damage to decorating or property. very small com pact running track . I am very pleased with everything

good level of service

Quick on supply and taking payment but slow on service which now past due date with no communication.

The initial survey and quotation was carried out in a professional manner. The representative was not too pushy and gave clear answers to questions. The intallation was quick and the engineer very patient with familiarising my wife with the use of the stair lift.

Impressed by speed of delivery when installed between xmas and new year

Installed 20 years ago for use by my late wife. I have used it constantly for the last 10 years and couldn`t cope without it. It is serviced regularly every year by Stannah but as it is now obsolete if if breaks down in future spare parts are unlikely to be available. If I have to replace it it will be by another Stannah as I have found their equipment reliable

I hope the stairlift will last my lifetime, I’m 92 years old with osteoporosis and at present waiting for Coronavirus to end so I can see Consultant with view to right hip replacement, broke my left hip about 3 years ago and operation was successful, , had. Epidural.. no problems with left hip. Muriel Saunders

Would certainly recommend to anyone . The young man who installed it worked hard all day and didn`t stop. He was polite and kind and very helpful. I have only had it since December but so far I am very pleased with it

Absolutely fantastic service. Had a particularly narrow staircase which all other companies who supplied stairlifts for narrow staircases could not accommodate.

Very impressed with methods used for, and degree of accuracy of technical survey. Customer service a bit poor as they missed the fact that we had asked for a coloured rail so they gave us their standard cream. They said it was too late to correct their own error. Nevertheless, all other aspects of the transaction were perfect.

The stairlift did not match the description given by the sales representative and I had to complain to Stannah directly. The company corrected the installation to closer match what had been promised but the salesman was not pleased that I had complained. The problem related to two installation faults. Firstly I had been told by the salesman that the bannister rail on the staircase would be removed so that the stairlift could be fitted as close to the wall as possible. This did not happen and I was disappointed that the stairlift rails encroached too far onto the stairway. I had also been led to believe that the stairlift would stop level with the top floor landing but this was not the case. Efforts to correct this problem brought some improvement but did not fully rectify it.

Great to use but it is noisy. Beeping can drive you nuts and the electric footplate noise even makes the dogs jump. Still really happy with it though.

My wife only used for a few month.when we asked if the would take it back they said they don`t buy them back although they offered a second hand one.they did offer to help us sell it but we would have to add £1700 for them to install it.They also offered to take it away for nothing .we paid £4460 for it.At the same time they are perhaps the same.so i would be very careful when buying one.

Purchase and installation was a first class experience from beginning to end.

After having the rep round he was very pushy all I wanted was a quote, he then told me I could not have one unless I have a stand up on, as my stairs were narrow, oh surprise surprise they had someone on the end of the phone who could then offer me a discount, then he was saying all the other chair lift companies could not offer what he could etc etc etc. In the end I gave in and brought one which he said would be a stand up with a bar across. When they fitted it it was a normal sit down chair lift, what I had asked for in the 1st place. Yes I did complain and they said they would have to retrain the rep. This year was the 1st year for a service, I have had several letters and several phone calls wanting me to take a cover for the next 4 years, I kept saying I could not afford it but they kept pestering me, in the end I have paid nearly £500 for a 4 year service cover and the only way I could do that was to take 4 monthly payments. When you ring for a service they are very unhelpful and abrupt and one even called me a liar. The chairlift does what it needs to do and yes it is helpful but would I go with this company again NO, they are to pushy, to dont tell the truth. I would buy another chairlift but NOT from this company.

It`s the best thing I have done now I can get up stairs easily and it was so quick from the time I asked for it to the day it was installed I would recommend them to anyone

I am in my eighties and live alone with my Airedale dog. I had a hard fall but broke no bones but the stairs were a problem.My family suggested I move to a downstairs bedroom and build a wet room in an extension. I preferred to stay in the matrimonial bed room, so looked for a stair lift. I received quotes. My family went round a large range of friends and acquaintances. Universally the answer was Hannah. While not the cheapest, I went with Hannah and have been well satisfied..

Very good service

Couldn`t fault the supplier in any way. I had a call to make an appointment and the next day someone was out giving me all the information I wanted. The following week, I had my stairlift. Couldn`t be easier

Fitted by a local company whose service was first class

quick and painless, less than 24 hours from inquiry to installation, have a curved staircase and there was verylittle damage to the walls or carpet due to the modular system they use, very pleased with the result

Speed of installation was essential following my wife`s hospital admission for a fracture femur. Selling rather old fashioned (not a compliment; think aging Ford Cortina) and a follow-up call was downright unethical. A young lady rang to ask was the lift being used,, had it enabled living back at home, therefore did we value it, and by the way, would we like a 3-year maintenance and warranty contract for a mere third of the price paid. She was upset when I told her about the bath tub curve (failures occur early due to manufacturing or installation errors, or when worn out. The former are early in the warranty period) . The control has been got at by the modern `safety` enthusiasts. Bleeps, delays in activation etc. are confusing for an elderly person after major trauma and maybe have a negative effect in reality. I would buy it again out of grim necessity. However as an engineer I am not unduly impressed.

The new ones were so expensive that I bought a second hand one. They call it reconditioned. As I only bought it in June 2019, it is still under a Guarantee. I have had quite a few problems with it. I have sorted most of them myself. I thought I had lost one of the keys, they were going to charge me £100.00 to bring a new one. Luckily I found it in a different jacket. I am dreading something serious going wrong with it, once the year is up. I really should have priced a few different companies. As I had fallen down the concrete stairs outside my flat door, I needed a quick response.

I’ve had niggly little problems ever since I bought it . The remotes aren’t and never have been perfect . Ive had to call the engineer out about 3 or 4 times.It has never been satisfactory when they came to install it the installer couldn’t wait to get away.So overall not a good experience and I would not have an acorn stairlift again. I don’t have an alias

Want to charge exorbitant prices for maintenance. Use pressure tactics on phone

Please shop around I did not could have saved 50% at mobility store acorn wanted almost £600 for extended 4yr cover had to call them out twice in first year but it has made a vast improvement to both my wife and myself

Selling of extended warranty to older people whilst in lockdown with no family around is shocking and immoral, Shame on you

Stairlift to high when at bottom of stair Approx 7 inch from floor Requiring a slide of seat Had 4 visits for different faults In 11 months This is there latest model The repair guys are quick to come out And have been very good.

Small window of time but Stannah did the business with quality and care. No fuss no bother, just sheer professionalism . System checks and assessments all help to keep the smooth running of the Stairlift on track and trouble free.

Great stair lift and excellent service we have limited space at the foot of the stairs and the lift installed has a moving rail which is perfect for our situation. The only thing is that the rail has to be cleaned and oiled regularly if you can manage this I would highly recommend this type of lift.

Installed same day as ordering. Brilliant

good

First class

Everything is fine except the pre paid service deal which to me seemed extortionate to pay £1400 up front for 4 years which I did not enter into it would have been better to have a monthly payment for servicing for the life of the stairlift .

We met the Acorn rep., decided to go ahead the same day and our stairlift was fitted the following day. The installation took around 45 minutes. We went for a refurbished stairlift which looked and performed as new. We have had it now for five months and are delighted with it. Would certainly recommend.

A wonderful & easy to use company

Good quality stairlift. Distance between seat and footrest is a problem for those with short legs. Annoyingly slow on the bends.

Very impressed with all aspects of Stannah. Electricians and fitters were very kind - ideal for the job.

Unfortunately the fitter didn’t ask where I wanted the controls fitted. So too high for me. Also the bill was £1000 more than we were told. I refused to pay, but it left a sour taste. At £4000 for one flight of stairs I think it may have been expensive

First class stairlift and service

Initially we had good service - they were the quickest to be able to install a stair lift and speed of installation was extremely important at the time. However the stair lift is no longer needed but I was given every indication at the time that dismantling the lift would be easy to arrange. Now I am told that there has been a change of policy and lifts are no longer dismantled and removed when no longer needed, leaving me with a problem of how to get the lift properly dismantled so that it can be refitted if necessary in the future. They will not buy it back so I don`t want to discard it in case I need it for myself in the future. Given that many other purchasers are likely to be in a similar position I find this an extraordinary view to take and very definitely not in the interests of customers.

From my first contact with Emma at head office through to Graham who came and measured up and quoted, to Tyler who came the NEXT MORNING!!!, to fit, to Michelle who took my final payment over the phone. This company in our experience put others to shame. Having been messed about by another company for over a week Acorn can take a deep bow for their magnificent and extremely speedy response in our hour of need. HIGHLY RECOMMENDED!!!!.

I have recently had a 180 degrees stair lift fitted by Acorn, i have nothing but praise for them, the fitter came when they said he would, and was a tidy worker, cleared up all mess (though there was very little, i selected Acorn after going on this comparison website, and to boot by using this website i have received a £100 cashback cheque from Jason at the stairlift comparison site, very pleased with all aspects of the internet search

Not a very good start salesman in house on Thursday explained everything which was simple and good price as he left we was on phone ordering our stair lift and paid deposit was told surveyed would be on the 4feb at 12 noon as he never turned up I phoned companion to be told sorry there’s been a mixup and the surveyor wil be with you at six o’clock as he as two appointments at2 pm and 4pm I thought 12noon came before 2pm and 4 pm not amused

If I had to buy again it certainly wouldn’t be from snowdrop nothing but trouble since purchase and charged for every call out

i really enjoy this stair lifter it helped me immensely!!!!!!! the vibrating it releases while going up the stares is highly relaxing ;)

The stairlift was fitted nine years ago now. Originally supplied by Acorn direct, who supplied, delivered it and fitted it within three days of ordering. It has proved a very worthy purchase and has given us, Joan particularly, good reliable service since. The lift and the company are well recommended to anyone who needs the upstairs part of their house back again.

Having ordered a Stannah lift and being told that we had to wait two weeks longer than quoted, I was left no other choice than to look around for another company who could install quickly (my mother had just come out of hospital and was trapped upstairs). Acorn / Brooks were very accommodating and installed quickly. There was little damage to the wooden staircase and they were able to cope with the curved stairs. At first my mother was very happy with the lift. However as time went on she has had increasing difficulty operating it. The annual maintenance fee is very steep but she has had to make full use of it. There have been a number of technical issues but the main problem seems to be that her fingers are too weak to operate the toggles on the arm rests. Thus the lift is constantly stopping or not getting into the charging position. The alternative that was offered was to use the remote control, but that is even more difficult to keep pressed down. I tried it myself and the lift stopped twice. The problem is that my mother lives alone and the stairlift is absolutely vital to her. When it stops, she has to call a neighbour in to help her. Once there was no-one to help and she had to drag herself up the last few steps and collapsed from exhaustion at the top, injuring herself and ending up in hospital. This has been going on for three years now and although we have frequently complained to Brooks no solution had been forthcoming. My mother is full of panic every time she uses the lift now and when the annual maintenance bill arrived the other week I decided to give Brooks an ultimatum - either sort it out or we`ll replace it with another model. At first they seemed very helpful and we were told that their best engineer would be calling the next day with a specially designed remote control, used by Parkinsons patients. (Why had no-one suggested this before??) Sure enough, the engineer came but no-one had told him what the problem was and he did not have the new RC with him. He said he`d order one immediately. Having waited a week my mum rang to find out where her new toggle-remote was. They said that the engineer had fitted new toggles on his last visit. This was not true and my poor mum was now completely confused. This is the last straw. Do not buy a Brooks/Acorn if you are frail and unable to use the stairs.

A cautious not about Recommending and Buying Again. Have only had it for a few weeks.straigh stair, elen steps. Quoted £2,500 then agreed a few hundred quid off if they could do a date that suited them. Measuring and fitting was straightforward. Pleasant fitter etc. Works well, but mini bumps where the two sections of the stairlift meet. Annoyed by pestering attempt to sell me expensive advance insurance, just a day after it was fitted. Only one year guarantee. How can i get a competent local service? They will send out a service man from 100+ miles away, for an alleged £95? If its Ok, what does a service involve, and what does the service man do? Oil it? The handbook doesnt inform about that. Anyhow, it seems ok at the moment. Fingers crossed. Oh. One last point. What regions do the other reviews cover? It would help future buyers to know if some regions are good or bad. My region is rural Wales.

I cannot compare because we have near had one and we do not know any one who purchased one, we will probably keep the one we have

Fine when working but in the 2 months since installation we have had to call for an engineer 4 times. Since the stairlift is essential for my wife to get upstairs good reliability is essential. I am about to lodge an official complaint.

Got a big reduction of quoted price after informing them of lower quote from other Co. Lift installed was not as shown by surveyor but is good in all respects.

I found them a bit like buying double glazing , not very transparant, ie ringing the boss to haggle and get a better price. Then trying to sell me a 4 or five year service plan at an extortionate price . The user is 85. A good service plan would be an idea to sell the product but not on the terms that money sits in the company`s account on the off chance we may still need it. I needed this quick to get My mother Inlaw home having broken her hip recently. I feel we were taken advantage of in way. So lesson learnt.

The stair lift operates as it should now. in the first week it kept stopping three steps from the top of the stairs with a code saying it was out of charge despite when setting off it displayed the code stating fully charged. Not happened again - yet! The wiring looks like it has been done by a five year old. Because it was wired to a plug on the landing I didn`t see it at first as the fitter demonstrated the controls downstairs. The wire has been joined by a terminal block above a bedroom door which looks unsightly but worse still the wire coming down to the plug was stapled to the front face of the door frame plus, as he took up the landing carpet to run the wire under, he just laid it back down leaving a bulge in the carpet. The standard of workmanship is abysmal. I would certainly recommend that you look elsewhere if you need a stairlift. I also, like other reviewers, had several phone calls asking if I wanted the maintenance contract at £500+. If the standard of workmanship on installation is anything to go by I would not dare let them maintain it. I would look for an independent company.

We have narrow open plan wooden stairs, although care was taken in installing, within a day my husband hit his knee on the bannister. We have had a carpenter remove the bannister now, but the clearance is very tight. The footplate came off twice within the first week. The engineer talked me through refitting this, but we have to be very careful. I think that for a person with limited mobility it would be perfect, but my husband has Parkinson`s and cannot operate this stairlift on his own. Also, I think it would be possible to fall down the stairs and suffer great injuries from hitting the standing chair. The people who installed were very helpful, but I think a knowledge of the mobility problem should be a must. In hindsight, I should have gone for a more well known firm with a good reputation.

Installed by Liftec, Nottingham

The only downside is the noise. It `growls` a bit so can be heard in the lounge. Not too bad but noticeable.

Salesman was excellent, did not pressurise us in any way. He explained everything from start to finish. Would highly recommend. The installer was excellent as well, knew what he was doing all the way through and explained very clearly how to work it.

Annual service charges seem to be very very high. Installation was initially not up to scratch and had to redone.

once contacted the quality of there response was quick and informative. When I opted to purchase it was fitted within a few days without any mess. have now had the stair-lift for nearly a year with no problems and has made life around the house so much easier.

Delivered on time and competitive price. Engineer clean, tidy and polite. Good company to deal with.

Bought through a local company rather than direct as was more cost effective. A neat design with a turn and bend in the track. Not the fastest way to get up a tall flight of stairs but certainly safe.

Took 7 weeks to be fitted after initial order. No complaints about stair lift but would not recommend because of the delay in fitting.

Although initially had problem with lift working they very promptly took first unit out & refitted a complete second unit immediately which worked perfectly, this has been a godsend for my wife & turned our house into the bungalow we thought we would have to buy in able to save her using the stairs, top marks Acorn.

Superb product, great service. Highly recommend

They provide professional friendly service with quality equipment at an affordable price

Audible signal is of an unfortunate frequency which is upsetting to domestic animals. It also is exceptionlly loud. The transversing mechanism is rather lumpy on the bend ans is surprisingly noisy at that point. otherwise the lift performs well