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About us

We have worked hard to ensure your peace of mind when buying a stairlift from the companies we work with. Not only have we carried out checks to ensure the companies are financially stable, we also continuously undertake independent reviews from past customers who have purchased. We honestly feel there is no better way to asses a company than by speaking to its customers.

Independent reviews

To date we have surveyed 626 customers, asking a range of questions to gauge how content they are with the product and service they have received. The current overall score is 93%. You can read the reviews here.

There is no better way to assess a company.

Our current overall ratings score with our customers is 93%.

Summary of all companies reviewed with Stairlift Comparison

Summary of all companies reviewed with Stairlift Comparison

Overall Rating:
Review Date: 07-Dec-2021
Buyer recommended?
Finished on time?
Did the job match the quote?
Left tidy afterwards?
Started on time?
Quality of the job?

94%

4 Star Rated

We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

Companion Review
Overall Rating:
Additional Comments:
All working well.
Mrs B
|
19/10/2021
Acorn Review
Overall Rating:
Additional Comments:
My stairlift is not working and I have been trying to contact you all today. Please can you help as I can't manage without it. I have had a fall and am worried that I will have another! GWENBRADFORD823@GMAIL.COM
Mrs. B
|
13/10/2021
Companion Review
Overall Rating:
Additional Comments:
very pleased for my sick frien d to have her lift fitted quickly by a super engineer. We were pleasantly surprised at the price too - lets hope any after care is as good...! Thanks Juli an Robin Southan
Mrs S
|
06/10/2021
Castle Comfort Stairlifts Review
Overall Rating:
Additional Comments:
I had two companies visit and chose the second one because their product had more convenient controls and also it was a few hundred pounds cheaper.
Mr A
|
16/09/2021
Companion Review
Overall Rating:
Additional Comments:
it has made my husbands life so much easier. the advisor who came to measure up, the electrician and finally the fitter were all friendly, knowledgeable, and the work was done promptly and cleanly. we couldn't ask for more.
Mr C
|
09/09/2021
Companion Review
Overall Rating:
Additional Comments:
Unable to deliver all components to complete the installation.After 3 visits from installation operatives still unable to satisfactorily complete the installation. Not worthy of recommendation for a chimpanzees tea party
Mr S
|
02/09/2021
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