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About us

We have worked hard to ensure your peace of mind when buying a stairlift from the companies we work with. Not only have we carried out checks to ensure the companies are financially stable, we also continuously undertake independent reviews from past customers who have purchased. We honestly feel there is no better way to asses a company than by speaking to its customers.

Independent reviews

To date we have surveyed 626 customers, asking a range of questions to gauge how content they are with the product and service they have received. The current overall score is %. You can read the reviews here.

There is no better way to assess a company.

Our current overall ratings score with our customers is %.

Summary of all companies reviewed with Stairlift Comparison

Overview

Overall Rating:
Review Date: 21/05/2020
Buyer recommended?
Finished on time?
Did the job match the quote?
Left tidy afterwards?
Started on time?
Quality of the job?

94%

4 Star Rated

We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

Acorn Review
Overall Rating:
Additional Comments:
Contacted on Monday ,advisor visited on Tuesday , stairlift fitted on Thursday. What's not to like about that
Mr W
|
28/09/2020
Acorn Review
Overall Rating:
Additional Comments:
I had 3 different recommendations from 3 sales people. All got the measurements wrong. I was assured there would bec1 inch between my knees and the wall. In fact there is 1/4" and i have to be very careful not to hit the wall. Recommend with cautuon.
Ms L
|
27/09/2020
Acorn Review
Overall Rating:
Additional Comments:
From initial enquiry to fitting was less than a week and every member of staff I dealt with was fantastic. Highly professional company and I wouldn’t hesitate to recommend the product or the company to anyone in need of a stairlift.
Mrs M
|
25/09/2020
Acorn Review
Overall Rating:
Additional Comments:
I can't believe how slow it is my mum has had the use of a few and this is by far the worst.
Mrs L
|
25/09/2020
Companion Review
Overall Rating:
Additional Comments:
I was told this product was available in a number of colours to find it was either cream, red or black. It has taken a few months for an engineer to visit at a suitable time to complete the sale by demonstration. I kept telling them I was too sick to wait up till after 6pm for them to arrive and sometimes being told they wouldn't be with me till midnight. Left hand doesn't know what the right is doing would be a good description. The stairlift itself is wonderful, cream was the only colour s
Mrs B
|
25/09/2020
Acorn Review
Overall Rating:
Additional Comments:
Very willing to help out at a time of crisis, very happy
Mr L
|
25/09/2020
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