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About us

We have worked hard to ensure your peace of mind when buying a stairlift from the companies we work with. Not only have we carried out checks to ensure the companies are financially stable, we also continuously undertake independent reviews from past customers who have purchased. We honestly feel there is no better way to asses a company than by speaking to its customers.

Independent reviews

To date we have surveyed 626 customers, asking a range of questions to gauge how content they are with the product and service they have received. The current overall score is 93%. You can read the reviews here.

There is no better way to assess a company.

Our current overall ratings score with our customers is 93%.

Summary of all companies reviewed with Stairlift Comparison

Summary of all companies reviewed with Stairlift Comparison

Overall Rating:
Review Date: 16-Sep-2021
Buyer recommended?
Finished on time?
Did the job match the quote?
Left tidy afterwards?
Started on time?
Quality of the job?

94%

4 Star Rated

We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

Companion Review
Overall Rating:
Additional Comments:
it has made my husbands life so much easier. the advisor who came to measure up, the electrician and finally the fitter were all friendly, knowledgeable, and the work was done promptly and cleanly. we couldn't ask for more.
Mr C
|
09/09/2021
Companion Review
Overall Rating:
Additional Comments:
Unable to deliver all components to complete the installation.After 3 visits from installation operatives still unable to satisfactorily complete the installation. Not worthy of recommendation for a chimpanzees tea party
Mr S
|
02/09/2021
Companion Review
Overall Rating:
Additional Comments:
From initial call to completed installation we received a very professional and efficient service.
Mr M
|
01/09/2021
Companion Review
Overall Rating:
Additional Comments:
I am still awaiting the fitting of my stairlift. I was told it would be fitted on the 22nd but had a phone call to say parts not ready in the morning. After numerous phone calls and promises the parts were delivered to my home Wednesday at 6.15am and left blocking my front door dangerous as I was unable leave the property. The fitters eventually arrived put up the rail, but the lift did not work. Many phone calls and emails later a fitter came, Friday and Saturday but the lift still did not work
Ms B
|
01/09/2021
Companion Review
Overall Rating:
Additional Comments:
I wa s told that fitting would take place on Monday 16th August.By Thursday the 12ththere was no word of when the stairlift components would be delivered or when an electrician would fit power for the charger. I telephoned then and again several times on Friday was promised a call with information which never came ,I also sent an email and repeated it on the Saturday. On Sunday the electrician told me that he would be here 9.0-9.30 Monday am he was and his visit was perfectly satisfactory. On Mo
Mr H
|
28/08/2021
Companion Review
Overall Rating:
Additional Comments:
Initially there was a mix-up with the rail where a re-booking had to made. On the second appointment all work was completed to expectations
Mr R
|
11/08/2021
Acorn Review
Overall Rating:
Additional Comments:
The fitter was instructed to eee-insert the screws in the wall. He asked me about this and I confrmed that wish for it to be done. It was never done.
Mrs M
|
15/07/2021
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