Brooks Stairlifts Reviews

Brooks Stairlifts

Met Your Expectation

Value for money


Speed Of Service

Customer Service

Overall Rating Score
46 Reviews
5 stars
4 stars
3 stars

Customer Reviews

Review date : 12/05/2024

Good so far

- Mrs C

Review date : 13/02/2024

Colour wasn't what I expected ,my fault I suppose should have asked for more detailed examples

- Mr T

Review date : 28/06/2023

Chair is not particularly comfortable but as you are only on it for a short period of time it’s not as issue. It works perfectly well and I’m very happy with it.

- Mrs M

Review date : 11/05/2023

- Mrs G

Review date : 18/12/2022

Couldn't have wished for better customer service

- Ms N

Review date : 21/11/2022

Quick and easy install.

- Mrs F

Review date : 21/10/2022

Delivered on time and work completed good.

- Mrs E

Review date : 20/10/2022

- Mrs E

Review date : 06/10/2022

- Mr H

Review date : 26/08/2022

Wish I had one installed 12 months ago

- Mr D

Review date : 14/08/2022

Ecellent and speedy installation by Swindon Stairlifts

- Mr W

Review date : 02/08/2022

Not very happy with the installation

- Mr B

Review date : 31/07/2022

Quick and efficient service

- Mr B

Review date : 15/07/2022

The Brooks stairlift is the same product as Acorn but without the hard sell. The rails are flat, white and subtle and don’t look like scaffolding!

- Mrs H

Review date : 13/06/2022

Very professional service

- Mr D

Review date : 18/05/2022

- Mr.

Review date : 14/05/2022

Very impressed with the staircase and the guy who fitted it gave me a time of between 8am and 12pm , he was knocking on my door at 8-10 am and the job was complete within 1 -11/2 hrs

- Mr.

Review date : 15/04/2022

- Mr R

Review date : 13/02/2022

- Mr P

Review date : 05/12/2021

works perfectly

- Mr S

Review date : 30/11/2021

Shop around. Cheaper and better products on the market. Didn't have time to look. Hence my mistake.

- Mr B

Review date : 14/11/2021

Was installed promptly & cleanly without any fuss

- Mr P

Review date : 31/10/2021

- Mr S

Review date : 30/10/2021

- Mr S

Review date : 12/10/2021

- Mr M

Review date : 14/09/2021

I find the join in the rail irritating but otherwise I am happy with the stairlift

- Mrs B

Review date : 06/08/2021

- Mrs K

Review date : 07/07/2021

Professional and courteous

- Mr S

Review date : 09/06/2021

- Mrs S

Review date : 07/05/2021

I bought this stairlift from a local provider ( Bradshaw Mobility Centre) and have been very pleased with the service and at a much better price than the "big names" in the business.

- Mrs M

Review date : 03/05/2021

Very quick and efficient, mum for days it easy to use.

- Mrs S

Review date : 24/04/2021

Exceeded expectations all functions so easy wife has found it a blessing able to use stairs as often as she wants.

- Mr P

Review date : 19/04/2021

- Mr M

Review date : 18/04/2021

Absolutely first class service all the way through! Cannot recommend highly enough!

- Mr R

Review date : 18/04/2021

Very satisfied indeed. Very easy to use and it has transformed our lives.

- Mrs H

Review date : 28/01/2021

No installation issues work completed in less than 2 hours and very happy recommended no fuss purchase.

- Mr G

Review date : 08/12/2020

Good service

- Mr T

Review date : 03/12/2020

- Mr E

Review date : 29/11/2020

- Mrs B

Review date : 29/10/2020

Very Pleased. The stair lift has made such a difference to our lives.

- Mrs R

Review date : 04/10/2020

Purchased through a local mobility shop and was better value for money than an online national company.

- Mr D

Review date : 25/09/2020

The stairlift was installed within five days, and the fitter was excellent.

- Mr T

Review date : 28/09/2016

Not from this company, as I requestedBrookes, was told they were exactly the same as Brooke`s but was nevertheless delivered a lift bearing the Acorn trademark. I want complete honesty when buying at home. I have since learned that Brooke`s can only be sold at mobility shops. Acorn need to edit their advertising if this is the case! Also salesman steered me away from reconditioned model, which is what I wanted. N

- Mr. A

Review date : 13/05/2016

Cheapest quote I had, fitted by a local company. I t does the job well

- Mr. C

Review date : 13/05/2016

I`m delighted with the chairlift and the service.

- Mr. K

Review date : 13/05/2016

Gave us a quote no hard sell, no chasing, when we were ready one phone call & they were here in seven days, fitted in one morning, price was exactly as quoted

- Mr. R

Review date : 13/05/2016

Bought through Derby Mobility at Home. Excellent service and big saving compared to Acorn/Brooks direct

- Mr. L

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