Call today on 0800 0885680
- Mr G
Super fast and efficient from order to complete installation
- Mrs F
- Mrs S
We unfortunately couldn’t proceed with the order but Acorn were really excellent and returned our deposit. I would recommend them to anyone needing the understanding care they gave us.
- Mrs J
Very fast and efficient service first class
- Mr C
Salesman very helpful, not pushy. Made my wife's life so much easier.
- Mr P
- Mr M
Not ordered but service was excellent.
A very compact and easy to use stairlift which was speedily fitted and meets all my husband's requirements
- Mrs H
Very good service. Always an expensive thing to pay for but this company were the best value for money. However annual maintenance after warranty is extortionate
- Mr R
- Mrs G
- Mr K
Initial enquiries and installation excellent as is there continued after care and prompt response withcall outs. 24/7 telephone support too. Only issue I have is the reselling on of the stair lift.
- G
- Mr F
Only given rental option not a buy and maintenance option
- Mr L
Needed a swift installation and Acorn were the only ones that could install within 3 days. The surveyor came on the day of my enquiry and provided quotes for a range of options. I placed the order the following day and the Stairlift was installed the day after that, enabling me to bring my dad home from hospital. Excellent service
- Mrs C
You have been brilliant all round
- Mr S
I'm very pleased with the service, after a couple of issue's which was soon remedied, I decided to rent my stairlift a d honestly couldn't do without it now, would be lost without these people , so thanks x
- Mrs M
Very professional from first call to installation
- Mr E
- Mr N
Great service
- Mr W
- Mrs B
- Mr B
- Mr O
Not got one yet but Acorn service was top notch
Fitters exceeded our expectations removed every tiny scrap of packaging . Calmly and quietly set it all up and fixed it to the stairs, then spent as long as we wanted /needed to make shure we could operate it safely and understood what to do if problems occurred they where fantastic. And although we haven’t used it got there back up service is second to none
- Mr D
Staff polite and courteous
I was happy to here they did reconditioned stairlifts. The thing is though my dad's is still at my mums. My dad died 3 years ago, and it is like brand new.
- Miss L
Could not ask for anything better
Very helpful and delivered in double quick time--made getting up and downstairs so easy.
I recalled them due to it being slow and wobbly, as they had replaced from straight stair lift to one that went around the corner, at my request due to getting off the steps. The first was great, but the one that goes round corners is NOT smooth running, and almost comes to standstill before the final turn.
Stairlifts are a huge rip-off. Acorn seem have control of a large part of the market. The quality of the acorn lift is poor. I suspect the materials the lift is made from and the design is old, probably 1980s. Little or no development has happened since. The market has grown vastly since the then and the profits must now be enormous but this isn't reflected in the price, developments or improvements. Social services funding is undoubtedly keeping the price far higher than it should be and
Amazing company who fitted the reconditioned curve stair lift in 4 days
- Mr A
Stair Lift Installed promptly and efficiently
- Mrs N
- Miss S
First class service
- Mrs P
For the many people like me with painful hip or lower back pain or post operative conditions, the hard plastic seat is completely unacceptable . I had to spend £30 on a 4cm memory foam cushion before my first ride. This should be standard.
Over all 100 ?? percent happy with the product and the customer service Wid definitely recommend to everyone
Excellent service
Absolutely brilliant in all ways would strongly recommend
- Mrs W
Waiting a tele call from someone. In after sales. Lift doesn’t park were I thought it would or discussed with your salesperson
Fitted within 4 days of purchase, fitter efficient and pleasant. Lift a little noisy but efficient.
Very pleased with the stairlift I would recommend them so easy to put in only took one and half hours.
- Mrs L
Very good service couldn’t fault anything.
- Mr T
Staff understood that the decision to have a stairlift was my mothers no pressure or attempt persuasion, which was appreciated,
All as expected.
A quick efficient service .
- Mrs D
Fantastic service quick fitting, competitive price, knowledgable service, no pushy sales
- Mr H
After sales/ secondhand nobody wanted to help absolutely diabolical there is no way they even tried to make an effort
Received far too many follow up phone calls chasing us for a decision. Almost enough for us to discount them as a supplier. 1 or 2 spread out is fine. 5 or 6 is not.
The Engineers came on date expected, they were courteous and did a fast and efficient job explaining all to my elderly parents. Until now the after sales service has been impeccable with two minor concerns corrected remotely within a short time of the issue being raised via the excellent after sales App. I would have no hesitation in recommending Acorn to other potential customers.
The sales person giving information and checking what we
Excellent friendly, professional and knowledgeable staff/engineer
Only thing I can add is the sailman and fitting team we're very helpful
Cheaper, fast installation and quality service from the start. Unlike most other providers, Acorn manufacture as well as install. Don’t waste your money anywhere else. 10/10
I WAS IMPRESED BY THE STURDY ENGINEERING OF THE SYSTEM i LOOK FORWRD TO MANY YEARS OF USE.
A very good service stairlift
Needed very quick due to elderly mother coming out of Hospital..fitted within 3 days
N/A
Acorn were very very helpful to me. When my mother moved into a care home, Acorn moved her stairlift to a neighbour's house, installing, servicing and guaranteeing it. I cannot recommend them highly enough.
- Mrs R
Good work man speedy
Acorn is a British company, and the service is phenomenal!!!! My stairlift was installed within 24 hours. The quality is outstanding, the staff go out of their way to help. What more can I say.
After only a few months of use, an engineer had to be called out to repair the stairlift. It needed a part replaced (plastic cog wheel in the motor). It does make me wonder how long it will last this time.
The single curved track is aesthetically pleasing with a subtle low box profile, when compared to alternative single or dual tubular rail systems.
Really pleased with the Stairlift, but was disappointed with Acorn when they rang about the extended warranty, it felt like pressure selling and I was to get a £50 discount if I signed up for the warranty, it really felt like pressure sales and I thought that had been stopped. Regards Paul Butcher
PROFESSIONALLY FITTED. HAD ONE LITTLE PROBLEM A WEEK LATER BUT QUICKLY RESOLVED OVER THE PHONE
A lot of money for what they are
The staff in the office and on the telephone are excellent but I'm not satisfied with the product or the standard of workmanship.. It was fitted for my husband but he can't fit in the space available. The wiring was a total mess, as was the follow up appointment to rectify the first. Far from satisfied with my purchase.
My mum is extremely happy with her stairlift and the gentleman who fitted it was excellent and so was the sales man
- Miss T
Dry kind and helpful people. Everything was done in an effortless way.
The most incredible customer service. My mum sadly died 4 days after the stairlift was fitted and Acorn had a no quibble removal and full refund policy. I cant thank them enough or recommend them more highly. Outstanding!!!
- Mrs T
I spoke to Acorn who were the only company capable of meeting our needs for an urgent quote and potential installation before Christmas, unfortunately our circumstances changed an we no longer needed to proceed. The process of cancelling was quick and easy. If we required a stairlift in future we would be happy to use Acorn.
Very fast excellent service. All the staff we dealt with were very polite, respectful and efficient. The fitting was also excellent, very fast and done very well with no mess at all, above and beyond our best expectations.. When other companies were still ringing to see if we wanted an agent to call Acorn had already been out, done a survey and fitted the stair lift!!!. It is one of the best things we have ever purchased, it has made a tremendous difference to my husband and his health.
Installed very quickly and good quality equipment. We are waiting for a fitter to fit the correct colour seat .
I find that the stairlift we chose is the neatest looking with it’s relatively slim track. I am very pleased that there are no holes in the wall, it screws down through the stair carpet if ever it should be removed. You will not find a nicer, more helpful and efficient fitter than Jonathan, very organised and absolutely no mess.