Acorn Stairlifts Reviews

- Mr W

- Mr R

- Mr W

apart from a faulty electric component which was corrected next day we are very pleased with the service.

- J

- Mr M

- Mrs K

I am enjoying the dif Ference it has made

- Mr T

- Mrs R

- Mr W

We did not go ahead but they were excellent

- Mr T

- Mrs B

No comparison with this company had it for 3 week the wife passaway fitted on 17 April she die on the 3 May offer sell back at half the price

- Mr R

Can't reply to quality, money or expectations as we have not had the stair lift installed.

- Mr F

You are still not giving the benefits of renting instead of buying, to me this is the best option. Happy customer. xx

- Mrs C

Extremely helpful advice and very prompt quote with a competitive price.

- Mrs B

Stairlift fitted in 2 hours,excellent service and knowledgeable and friendly fitter. Thoroughly recommended!

- Mr H

Prompt service as delivered and installed within three days. Polite professional installer

- Mr M

Really couldn't praise Acorn enough! Excellent from sales response to after care!

- Mr L

- Mr H

The arseholes did not turn up for the arranged appointment.

- Mr A

- Mrs T

After paying the stairlift was installed the next day The fitter took one hour and was very pleasant and informative on the working of it.

- Mrs D

needed to clean up after them and did not give us a full guide of what was what

- Mr B

Well mannered and helpful

- Mr G

It was just an inquiry into the cost to see if this would be a possible solution when my husband came out of hospital regrettably after 6 weeks in hospital he died and despite me explaining the situation they kept phoning wanting to visit & quote. After being told he had died I got another sales call & they said they would remove the inquiry - I hope they have.

- Mr S

- Mr L

It does what I needed at a reasonable price

- Mr S

I'm delighted with my Acorn stairlift, your installer was very friendly and very efficient, and had it working in an hour.

- Mrs W

- Mr M

- Ms M

i havent proceeded yet to take a stairlift so why am I approached?

- Mr S

Dissapointed regarding length of time to remove.

- Mr P

Cancelled order as the original design was incorrect and would take a further week to install.

- Mrs W

Excellent in every way

- Mrs W

- Mrs R

- Mr B

- Mr S

They got in touch, sent someone around, listened to our needs, measured up and installed the stairlift in four days. We are renting, as my mum is 95 and I am not sure how long she is going to be able to visit here! Great company!

- Mrs G

The time and fitting of the stairlift was complete within a week. The service was excellent and the actual fitting was quick and efficient with minimal disruption. Excellent customer service and would definitely recommend.

- Mrs S

Super

- Mrs J

Cared about there customer's

- Mr H

- Mr W

- Mr W

- Mrs A

All excellent. Thank you.

- Mrs B

very efficient and prompt service although a difficult staircase

- Mr T

I checked out 4 stair lift providers. The advice from Acorn was excellent and they provided the best solution for our needs, both function and aesthetics. Installation was very quick (within 2 days). It functions very well and does not look obtrusive. The white runners blend in with our white walls and the soft grey seat matches our carpeting. It is easy to operate and has been a life saver in enabling my wife to get upstairs The alternative would have been to move to a single level house. Ev

- Mr M

- Mr B

My condition improved and I no longer use the stairlift. Acorn were absolutely not interested in taking it back. They had however been ringing me frequently and quite aggressively trying to sell me servicing.

- Mr C

Fitted within a few days. I had to phone for help twice. Chaps couldn’t have been more helpful. Of course it was me that was at fault not the stair lift. Problem solved very quickly. Absolutely love it now. It has made a huge difference to me.

- Mrs H

- Mr P

excellent service from start to finish would recommend you to family and friends

- Mr G

- Mr C

Fast service and installed quick

- Mr R

Sadly mum passed away before she was able to come home. Acorn were excellent, no quibbles about cancelling at short notice and very speedy return of the deposit. My cousin used them for her husband and was very pleased too

- Mrs C

yes its good for my wife but might be me next month , its a little slow , had to pay for it all are self what else can i say ? it helps my wife get up stairs safely .

- Mr G

Had this stair lift fitted prior to my husband coming home from hospital having had a bad stroke. My Husband had a home visit some three weeks later with his care team, who discovered the chair lift was not fit for purpose as the seat would not swivel to the right in a very narrow hallway, but as it was past their two week return, would not allow me a refund so I am now stuck with it. Wish I had waited for him to come home before having it fitted. I feel as though I am being penalised. I am very

- Mrs M

I wish I had had a stairlift installed much earlier.

- Mr H

I think that the length of my thighs should have been assessed to make sure I fitted comfortably on the seat. I do not and my knees and feet scrape the wall in places and it is difficult to get off the chair at the top of the stairs.

- Mrs J

The information provided by the rep on the initial visit was very good all questions answered. I didn’t feel pressured by her to buy on the day, however, a member of the team phoned the next day, that’s when I felt a bit pressured, it didn’t influence our decision. Having decided to buy from Acorn and paid a deposit, installation could have been 3 days later, but we had to delay, which wasn’t a problem. I contacted them on a Thursday to tell them we were ready for the installation and was give

- Mr J

Our stair lift was installed the day before my husband unexpectedly died in hospital after a fall. Acorn had been very quick to install the lift, ordered on Thursday, installed on Monday following. Both sales and installation staff were very helpful and understanding. On contacting Acorn to ask for the removal of the lift, everyone was again wonderful. It was removed within the week and money repaid within 2 weeks. I can recommend Acorn with no hesitation.

- Mrs M

Very sluggish!!

- Mr A

Very professional staff and stairlift more than meets the need of those who are unable to use stairs on a daily basis. Very easy to use also.

- Mrs R

All speedy follow up call to check all satisfactory

- Dr B

Being able to go up and down the stairs has given back a quality of life.

- Mrs B

Did not have stairlift fitted

- Mr L

We had a curved stairlift from Acorn for my disabled sister and it's perfect for her needs.Very smooth and easy to use.Acorn were fantastic, excellent advice and fitted really quickly.

- Mrs B

Value for money - not easily assessable because too much time needed to shop around.

- Mr R

Very satisfied & certainly removes the risks associated with disabled people using stairs

- Mr W

- Mr B

- Mr P

Can't advise as I will not be buying a stairlift as I no longer need one.

- Mr P

- Mr G

- Mr D

- Mr T

Not convinced this was a comparison website. Only one company phoned me and they phoned me immediately that I filled in my details on the website. Nobody else.

- Miss W

I could not have done. Every stage of purchase was carried out efficiently and the product is first- class .

- Mr B

- Mr M

Sadly my husband died, 5 days after the stairlift was fitted! Absolutely fantastic service… lift removed quickly, FULL refund.. quickly…… not a mark on the floor or walls or carpet…. So very impressed with this company… they turned what could have been a VERY expensive nightmare, into something we could cope with. Cannot thank them enough.

- Mrs L

First class response to urgent need

- Mr B

Choice of colour seat, arms etc would be a real advantage. We should not be pressured into paying for four years advance insurance after two weeks installation.

- Mr A

- Mr B

- Mr B

- Mr J

- Mrs A

Professional at all times and cant fault customer service.

- Mr S

Very good stair lift

- Mr D

needed a outside stairlift from the pavement to the house, they said it was too steep for them to do, gradient was about 20 degrees

- Mr E

- Ms R

As a younger disabled person I am a bit disappointed in the speed of the stair lift. I understand the whole safety thing but I will be asking another engineer to visit again to hopefully turn up the dial and reduce my frustration. Apart from that, the system works really well and is aesthetically good.

- Mrs L

- Mrs D

After many months of grief with Social Work Department I couldn't believe how good Acorn were.

- Dr N

When the stairlift was fitted the person fitting it did not stop at all he just wanted to get the stairlift fitted asap so that I could use it and the stairlift has certainly improved things for me and made my life easier it was certainly worth the money I have paid

- Mr K

Wiring was placed under a carpet and adjacent to a door threshold. It should have been installed into a conduit for proper protection. Hence, I’ll have to employ an electrician to retire it correctly. I won’t use this company again

- Mr D

This Acorn stair lift has made my life much easier, no more taking 5-7 minutes to get to the top of the stairs, completely out of breath.

- Mrs B

Very quick and efficient.

- Mrs H

Amazing lift amazing company from inquiry to installation 6 days! Excellent in every respect, look no further x

- Mr T

Compared to other makes this is quite cluncky at certain points on the journey

- Mrs F

The young man who fitted our stair lift was very polite and no mess very professional

- Mr H

- Mr K