Stairlift Comparison reviews from UK buyers

“A very good service provided by all the people I came in to contact with at Homelife. From the initial conversation to meeting the Homelife representative who came and talked about the stairlift and how it would change the life of those using it and then the stairlift fitter who was very nice and informative.”

“fitted a day late but worth the wait”

“Very impressed with the whole thing.”

“Very pleasant gentleman -Paul”

“Very neat an,d compact system especially impresive on curves!”

“Very helpful fitter.”

“Not purchased a stairlift”

“lift broke down within a week took 2 days to repair”

“My stairlift has not been fitted yet. Due next Monday.”

“everything was A1 service, from the sales rep to the installation. and the stairlift itself is a really good product”

“Need to get the engineer back for a slight adjustment. The chair does not quite turn 90 degrees at the top of the stairs. Otherwise excellent”

“Fitter was very professional and friendly and he xplained how it worked”

“It ceased to work on the first try after engineer left. Came back and repaired but it has stopped working properly again. Customer service shocking and late to non existent response. Actually suggested they come remove it and they refund me but have heard nothing”

“Josh was absolutely fantastic in every way. So friendly and patient with all family members from 6-85 years old!”

“Customers should be made aware that VAT is not applicable for personal use in the home, as I was asked to sign to say it wasn’t, but it hadn’t ever been mentioned before.”

“Work was completed quickly and efficiently. Minimal disruption or noise.”

“The pre-sales aspect was fantastic - from getting calls from the different companies and getting visits organised. Everyone was very professional and understanding. The lady who came from My Mobility, Denise, was very experienced and caring. Her expertise as a physio therapist was very helpful in deciding the best way to proceed with the stair lift for my mum. The after sales care (My Mobility) has been quite frankly appalling! I had to call after a week to find out when the stairlift would”

“Mark was great. So quiet, forgot he was there!!!”

“all the people i dealt with were great”

“Stairlift seat faces more downwards than I was expecting. I was told it would be sideways even though my stairs are narrow however I am getting used to it now and the fitter showed me ways to overcome some of my worries The new lift is lovely and much smoother than my old one”

“After the first day we noticed the coating on rail peeling after a few days it got worse so rang acorn and they sent someone out only to be told the rail was out of line. After waiting ten days for replacement the engineer was coming between one and six arrived at eight. I can not fault the engineers they have all been very polite helpful and leave everything clean and tidy.”

“Nice neat stair lift that does the job well but does not feel too intrusive in our home. Makes a huge difference to us being able to manage at home. Nice people to deal with also”

“Brilliant company, very efficient, the site visit happened on the Tuesday evening, the whole system was up and running on the Thursday morning. Quality piece of kit, price soooo much lower than I had anticipated, 5 star service.”

“The delivery was not at the depot for the engineer so we were cancelled at the last minute. Were rescheduled for the end of the week but were compensated by a very minimal discount on the final bill.”