Stairlift Comparison reviews from UK buyers

“Very competitive prices. Arrangements made with office were convenient. Unfortunately the installation engineer arrived outside of the 4 hour window (!) then upon arrival was more interested in finding the toilet than introducing himself or apologising or explaining the installation process.”

“Very professional company, start to finish. Detailed help to suit our particular needs, and friendly, fast fitters, tidy and competent. 4 working days, done. Do not look any further, Acorn is the one.”

“An excellent company to deal with .”

“First class service”

“All went smoothly from initial appointment, to payments/arranging installation, to actual installation. Happy to recommend Mymobilityuk.”

“When I had chosen My Mobility, I'd like the other companies to stop contacting me, but don't know how you'd do this. My mobility were efficient and fitted within a week!”

“The rail is further away from the wall than we expected and the speed of the chair is painfully slow.”

“All completed very efficiently”

“Did not get the chair the rep said we would receive.?”

“Survey on Monday, fitted next day by 9am. Excellent service, and all from Yorkshire!”

“All very good from start to finish V good price v good communication and v good engineer to fit stairlift - would recommend”

“The stair lift was installed a month late despite delivery and installation promises - to secure an installation date I literally spent hours waiting on there Customer Services line ( on 2 occasions I was cut off after a 20 min wait) However once connected I was told on 3 occasions that some one would call me back but this never happened I found the whole experience totally unacceptable. In fact at the time of ordering - I was told by Acorn that this delay would happen ( when I called”

“Lift should move faster”

“I can’t speak too highly of Acorn. Their company were absolutely wonderful. One enquiry provided me with a very friendly salesman within a couple of days. He was honest and open about the product with no nonsense saleschat. He came on the Monday, measuring up and getting a price within the hour. I accepted the price as being reasonable and fair and placed an order. Three days later on the Thursday a great young chap arrived and fitted the stairlift. You couldn’t ask for better service than that.”

“The stairlift sold to us was not suitable and customer service to deal with this was poor. Lots of lengthy phone calls required and incredible statements made such as that they could not email me!”

“great...friendly and helpful service....reasonable cost too”

“Thank to My mobility uk for my stair lift instalation, a special thanks to Trever stair lift technical surveyor and Jay the installer both very professional and pleasant people. Made a stressful time for me easy and straightforward. Thanks from Les and John”

“Would have liked a approximate time of arrival to property. Was only informed of date. Other than that no problem.”

“Warranty far too expensive”

“Having requested quotes from 3 different stairlift companies we decided on Companion Stairlifts. The decision was not based on price but on the neat solution that was offered compared to the other companies solutions. The surveyor (Eddie Mare) was very experienced and was able to complete a full technical survey of the stairs, which included 3 bends, during his visit. The rail system is manufactured in the Netherlands and a general timescale of 10 days was given from placing the order to”

“It could be a little faster but it feels safe”

“A very professional company. From quotation to fitting, everything was handled superbly.”

“Engineer was polite and respected my home”

“Smooth start to finish”