Stairlift Comparison reviews from UK buyers

“Happy with the service”

“First stair lift didn`t work so had to wait for another. Initially frustrating but mum happy with the product now and the customer services was good.”

“Great experience from start to finish. Surveyor was very nice. Installers were very nice. Very happy with the stairlift.”

“We found the whole process very easy. Companion did what they said they would and did it on time. We are very happy with the stairlift.”

“10 out of 10. Overall very happy.”

“My mum is very happy with it. Lovely material and comfortable. A good experience all round.”

“Friendly, efficient and a good price. Stairlift was for mother and she is finding it good and wishes she had got one earlier.”

“Excellent in every way. very happy.”

“Generally good. Technical problem at first but they did come and fix quickly with a bit of pushing.”

“Guy arrived at 4pm didnt leave until 9pm. the guy fitted it in the middle of the stair case. They moved it towards the wall. The problem was rectifed quickly as my son was there to point it out. He also left a few bolts loose. They are still coming back to lower it.”

“For mum who is very stubborn and needs encouragement to use it. The Stairlift itself is very reliable and we received an excellent service from Companion.”

“Installer were late by two days but it wasn`t a problem. We are really, really please with the stairlift.”

“Very satisfied with the outcome and they were very helpful.”

“Absolutely fantastic from start to finish. Reps and installers great and stairlift is is beneficial.”

“First eight days broke down 4 times. They have assured me all ok now but experience has not been good. Unreliable. Would not recommend friends.”

“Installer very good. Salesman excellent. Good price. Stairlift very smooth.”

“We had a good experience with Companion. Everything turned out the way we told it would. The price was reasonable. Very good.”

“The company were friendly and very professional. Its been fantastic, my husband says it is very comfortable.”

“Absoulutely brilliant. A neighbour recommended Stannah to us; the first time we phoned them it was midday, and they came round that afternoon to conduct a survey. Very quick service - it is absolutely perfect. We had trouble using the footrest, phoned them up and they came the next morning. 100%.”

“We had the quote but I wanted the lift fitted in the New Year, company said thats fine. I was then able to have it sooner and company brought it forward for me. Very good installer, very polite, very helpful. The demonstration took about an hour, but the guy wanted to make sure we understood how to use it. We have only had it a couple of weeks but so far all is good. I am very happy with the company.”

“Although I am happy with the Stairlift they whole experience with Companion I found very stressful. There were a number of problems with installing the Stairlift and it took from Tuesday till Friday for it to finally be installed. They moved the handrail which came off a couple of days later. Not happy with Customer Services at Companion.”

“I have already recommended Companion to a friend. I wanted Stairlift installed before Christmas and they managed to do this in plenty of time. Can`t fault them.”

“Vert satisfied with the Stairlift. We looked at a number of options as the space was very tight. Surveyor was very thorough and very happy with the result.”

“The £100 wasn`t taken off at first that the quotes webiste promised. There was another day delay due to issues with the engineer. A few little things - the stiar lift catches the carpet, first guy couldnt do the job.The product itself is fine, I just had problems with the workmanship.”