Stairlift Comparison reviews from UK buyers

“A very considerate and best fitter.”

“Five star all the way”

“First class service .”

“Every one involved with the first phone call I made to get a ring back within 2 hrs on a Sunday afternoon.The rep came on Monday to measure the stairs up .Then we had to wait for the stairlift to arrive which only took a few days and the fitting lasted approx 2 hrs and then the fitter talked us all through what we had to do.”

“Paul was very good indeed fitted it in very happy with stairlift 5 star .Great marvllous well Done to all the staff at starlift company .Many Thanks From Jean Neale”

“the fitter explained everything to us on how to use”

“Very polite and clean worker. Place was spotless after installation. His patience with my mother really helped her understand the operation of her chair.”

“Fitting went very well. Pleasant, knowledgeable fitter. No problems at all”

“Problems with the initial fitting were resolved within the contract cancellation period, the user is entirely satisfied with the installation as it is now.”

“The installation was very efficiently carried out by pleasant gentleman who told me he lived in Yorkshire - a long way away Everybody I had contact with before the lift was put in was most helpful.”

“Better communication was needed with the Joiner who did the stairs infill. Needs to be much better.”

“A difficult fitting but successful eventually. Acorn price matched over the alternative companies, reducing their original quote by a third!”

“No complaints thank you service very good”

“I called Acorn to make an appointment. They visited the next day to explain and advise how they could help, and measurements were taken. The stair lift was fitted three days later, but an adjustment had to be made due to my husband’s height. This was all concluded within one week, from the first ‘phone call to completion of installation. A very satisfactory purchase.”

“Incorrect fitting initially but corrected quickly”

“The Stairlift is an excellent piece of equipment and well above what I expected. It was installed by Kirsty from AMStairlifts who did an excellent job. No mess no fuss and thoroughly briefed my wife and I on how to safely use it.”

“your company came to fit a heavy duty carriage which i did not know it was needed Your engineer came in good time and was verry courteous”

“very good service nora helpful when we had a problem”

“I would not recommend this company. The salesman did not advise me of the option of a powered seat, foot rest or hinged glide. The manual system is cumbersome. I was also mislead as to the warranty, being advised it was £10. Per month after the first year when in fact that is the monitoring system. The cost of installing the additional features post installation is prohibitive. These features are standard withe other companies. After much communication the company installed the power swivel ch”

“Unit needed a second engineer visit to adjust running.”

“All went nicely to plan for my Dad's stairlift. Engineer was polite and punctual , and did a tidy job fitting then demonstrating lift.”

“Still waiting for paperwork, guarantee, invoice etc after install 3 weeks. Despite requests!”

“Sales and fitting was excellent. After sales seems to be very pushy”

“Good job well done clear instructions given on use after installation”