Stairlift Comparison reviews from UK buyers

“I have Emphysema and the stair lift has done me the power of good. It means i can now go to bed upstairs. No problems throughout the whole process.”

“Companion were very helpful, they came when they were supposed to. We were very pleased with the whole process. Very happy with the stair lift.”

“Makes it quick and easy for us to get up stair and although it was mainly for my wife i use it as well. We even use it to transport things upstairs. Surveyor and Installers were great.”

“They came priced job with no pressure. The Surveyor and Installers were very nice. I am very happy with the product.”

“Companion weren`t pushy at all which drew me to them as some of others were. I am blind and the Installer was really helpful and made sure i knew how to work the stair lift by feeling the buttons before he left. The stair lift has been a great blessing to me.”

“Very easily to deal with and everything was fine.”

“I am really pleased with the Stair Lift and wish i had bought one earlier. It has made so much difference and i even use it to take things up and down the stairs. I have already recommended Companion to my neighbour. I just love.”

“It was only 2 and a half weeks from when they did the final measurements - The stair lift was all installed in 5 hours. The company were exceptionally helpful and guy that quoted was very knowledgeable as we did not know what type of stair lift we needed at all. They also kept us informed throughout the process.”

“Highly recommend - very kind and helpful”

“Really happy overall, did have a slight problem initially with the battery not being fully charged so having to wait 24 hours before we could use the stairlift. Would be good if they could fully charge it before fitting it.”

“I have already recommended companion to a friend, the work was completed in 3 days and i am extremely happy with the whole service.”

“Quote was inclusive of all work including moving radiator which was good. Didn`t get hassled after the initial quote. They were honest, did a good job and i have no complaints.”

“Late installing stair lift which was a bit inconvenient. Engineers and rep good but customer service not great. Stair lift good and it has made a difference overall happy.”

“Companion were very polite but quality of product is not good. When the engineer installed they bent rails and i am still waiting for them to rectify 2 weeks later. I don`t think the design is very good. After sales service is bad.”

“I was very happy with the service provided”

“The price came down from when they first quoted me. I had to have bannisters re-done which they didn`t realise in the survey, so the job took a little longer to complete than first thought, but this wasn`t their fault. I spoke to the joiner who did the modifications and he did his job just right. Very happy.”

“Very happy - would definitely recommend”

“The installation was rather delayed which annoyed me a little bit. The sales guy promised 10-15 days but it was a lot longer than that. One little hiccup once installed on the Friday after I had got my wife up the stairs, the lift got stuck up the top, the engineer came out the next day to fix so my wife was stuck upstairs for this time. Other than that I am very happy with the company and would recommend them.”

“They started quicker than I could believe! The guy who installed was lovely so everything was just fine. The one issue I did have with the stair lift they resolved straight away the next day.”

“They had to come back to fix something. They couldn`t come back for 2 weeks. Not that brilliant as a company, getting through to them was an issue. No one called me when they said they would. They set up a payment plan and this had to be done through the bank which was stressful. My elderly mum wouldn`t have been able to cope with this process at all.”

“The installer got on with his job even though my husband was being taken away in an ambulance that day. Remained professional and just got on. More than good..definitely would recommend.”

“I`ve got to say 4/5 for quality as I never give the best. Very professional. No issues with it since installing. No complaints at all.”

“We found the process quick, easy and guys were brilliant they really looked after us. The Stair lift was for my husband and he has found it a great help.”

“We found Companion very friendly, helpful and efficient. Installers were very good and everything was completed on time.”