Stairlift Comparison reviews from UK buyers

“Fitted on time and easy to use why did we not get it earlier very impressed with the fitter”

“The cover under the seat does not appear to be secure”

“The service from companion was excellent from start to finish”

“From rep to engineer both very informative on the stairlift ,answered all my questions leaving me confident i had chosen the correct stairlift and company to install.”

“Brilliant! Rep and fitter both very professional and pleasant.”

“After a very bumpy start being told the stair lift would not be fitted on the set date .and after a few choice words from me to the person that phoned and the manage of the company it was fitted on the set date by a very pleasent man who did an excellent job even though he was on over time”

“first class company to deal with”

“Delighted with your end to end service and excellent chairlift. Thank you”

“Good value for money, quickly and cleanly installed.”

“Everyone we dealt with was good and professional. The stairlift is really neat and is easy to use”

“Everything ran smoothly. Unfortunately was taken back into hospital a few days later so now i'm home again looking forward to using it.”

“Would like the lift to: - Move a little faster - Have a switch that does not require holding down to move either up or down”

“One point to make. Salesman advised a hand rail would be available at instalment stage This would be optional, free of charge and available . This was denied by installer. Everything else was dealt with most satisfactorily.”

“Very pleased with this company from start to finish”

“We had no complaints whatsoever.A great job by everyone.Thank you very much.”

“Wrong parts sent first time confusion over over order”

“All working well.”

“very pleased for my sick frien d to have her lift fitted quickly by a super engineer. We were pleasantly surprised at the price too - lets hope any after care is as good...! Thanks Juli an Robin Southan”

“it has made my husbands life so much easier. the advisor who came to measure up, the electrician and finally the fitter were all friendly, knowledgeable, and the work was done promptly and cleanly. we couldn't ask for more.”

“Unable to deliver all components to complete the installation.After 3 visits from installation operatives still unable to satisfactorily complete the installation. Not worthy of recommendation for a chimpanzees tea party”

“From initial call to completed installation we received a very professional and efficient service.”

“I am still awaiting the fitting of my stairlift. I was told it would be fitted on the 22nd but had a phone call to say parts not ready in the morning. After numerous phone calls and promises the parts were delivered to my home Wednesday at 6.15am and left blocking my front door dangerous as I was unable leave the property. The fitters eventually arrived put up the rail, but the lift did not work. Many phone calls and emails later a fitter came, Friday and Saturday but the lift still did not work”

“I wa s told that fitting would take place on Monday 16th August.By Thursday the 12ththere was no word of when the stairlift components would be delivered or when an electrician would fit power for the charger. I telephoned then and again several times on Friday was promised a call with information which never came ,I also sent an email and repeated it on the Saturday. On Sunday the electrician told me that he would be here 9.0-9.30 Monday am he was and his visit was perfectly satisfactory. On Mo”

“Initially there was a mix-up with the rail where a re-booking had to made. On the second appointment all work was completed to expectations”