Stairlift Comparison reviews from UK buyers

“I initially got a quote from another company and my best friend recommended Acorn after they had already called me. I am so glad i chose them as there was not a hitch anywhere throughout the whole experience. Excellent.”

“They were quick to respond to my enquiry and quick to install the product for us. Very happy with the excellent service.”

“Very quick and satisfactory, they had to liaise with my parents who are elderly but all went well and my parents weren`t confused at all.”

“Originally we had an afternoon slot which wasn`t convenient, so we asked for a morning slot which was another 3 days later- then they asked for 8:30am, my mother has carers so this is too early. They actually arrived at 7:30 am and had to wait outside for the carers to finish. Once started the installation was complete within an hour and a half. So we were very impressed with this. The process all went reasonably well and the stair lift is benefiting my mother greatly.”

“They came on time, they did the job and its perfectly fine and working. They were very courteous and very helpful.”

“I would recommend the company but I only have one little gripe in that when it had only been in for a couple of weeks the company were already trying to sell us the additional 4 years warranty to make 5 years covered. While I appreciate this may be peace of mind for some people, for us, it was just a little too much for us to think about so soon after paying out for the stair lift.”

“It was a very good job, well done, very satisfied with it. The speed that it was installed was far better than I had expected- 4 days from survey to installation.”

“The price didn`t change from the survey. I would recommend but with one comment, the selling of the 4 year warranty after the stair lift had been installed was rather sharp and didn`t make sense as the installer had already quoted it as being much less. I certainly didn`t want to think about 4 years ahead when the first year was covered. However, the functionality, and the way it was put in was all fine.”

“After it had been measured up we agreed a date and they came just a couple of days later. I am very surprised at how easy the whole thing was, with the ordering, the measuring up and the installation. I have recommended to a friend already.”

“The completion time was very good indeed. We found that the salesman was extremely good and the installer was very efficient, effective and to the point.”

“They were prompt courteous, and efficient, they did what they said on the tin. The stair lift has had needed a software upgrade since but that was sorted no problem.”

“They were very good with the follow up when we had a concern with the stair lift.”

“Overall I cannot fault them and I am happy with how quickly the stair lift was fitted. The only negative I found was that they said they would need to come back to make a minor adjustment but they didn`t come back. Having the stair lift fitted has made a real difference to my dad. SOMEBODY MEANT TO OCOME BACK TO FINISH SOMETHING OFF BUT DIDNT LIFT GOES UP HITTING INTO STOP OF STAIRS SOMETHING NEEDED TO BE RAISED WAS A WAY- BUT DIDNT HAVE TO HAND WAS GOING TO COME BACK”

“I found the company very prompt, efficient, professional and polite. The product has been a godsend to me.”

“Yes I definitely would recommend them. Very efficient and reliable .”

“Installed within 3-4 hours with no problems. Absolutely superb, cant fault them at all.”

“The installer was very good and professional- good with my mum who`s in her 90`s. Very happy.”

“I was quite happy with the service and would recommend the company to others.”

“Everything went well, no problems.”

“It was quick and efficient and gave us what we needed.”

“The company give me a lot of confidence and I am very happy with the whole service.”

“Very quick and efficient, I ordered on the Wednesday and it was fitted on the Monday. Nothing but good to say about the experience.”

“Needed it within a couple of days so I had to barter with a price- I believe I would`ve got a better deal if I had had more time. The company did do a good job- and there were no problems with the installation. My only negative would be to suggest people to shop around before committing.”

“The rep said they would be coming in 2 days after the quote but it didn`t happen until a week after. This was inconvenient as family members.had arranged to be present with my mum for the installation. Other than that, we were very happy with the service and product.”