Stairlift Comparison reviews from UK buyers

“Since getting in touch they have done exactly what they said they would. Very polite. Surveyor not pushy. Very nice experience.”

“Very pleased with the work carried out. Mum finds it user friendly.”

“Absolutely wonderful. The firm came out and did the assessment, arrange fitting asap. The Installer was very polite and courteous. Customer services and after Sales service from beginning to end were amazing.”

“Very prompt service, very good explanation on what to expect, knowledgeable staff. Very happy with the Stairlift.”

“Very polite, very tidy, very good job, very happy.”

“Fast, reliable and courteous. Very happy with the Stairlift.”

“The people were fine and the product itself is good but we could have used a little more information from the Surveyor before the installation. There is a door at the bottom of the stairs and the tracking ends in front of the door. They had to put a break in the track and put it on a hinge which in my opinion is a tripping hazard.”

“Very happy with initial contact and happy with the product. Very fast installation. The Surveyor came out and the Stairlift was installed the next day which was great.”

“Great product. Good friendly staff, office staff perfect and when they said they would call they did. The Installer was great, very patient and informative. He made sure my father was happy with the controls and trialled the Stairlift before he left.”

“I had two Stairlifts fitted on seperate days and both Installers i would rate as 5*. The product is excellent, the fitting was smooth and professional and the whole experience was a pleasure.”

“First class no problems at all. The Installer was very quick and it was spotlessly tidy when he left. I was very happy with the whole process.”

“Excellent from start to finish. Surveyor was very informative and helped sorting issue out with the radiator. The installer was brilliant and finished in about an hour and you wouldn`t of known he had been here as he left everything so clean and tidy.”

“In general, we got what they said we were going to get, they described the stair lift quite well. There was a minor defect, which was put right the next day after I called the service dept. They were quite professional in how they dealt with things.”

“Very respectful and very efficient cannot fault them.”

“No problems with the company at all, all was good. Only been using stair lift for a fortnight but so far everything is fine.”

“They gave a very professiona,l efficient, and friendly service. Extremely happy with them.”

“Initially the Agent was a little pushy but we had to have the Stairlift anyway so there was really no need to be. The Installers left everything clean and tidy. The after Sales service could be improved on.”

“Apart from the Maintenance cost being high and the Stairlift having an annoying bleep it is all good. My wife has found the Stairlift beneficial and it means now she can sleep upstairs.”

“Definitely beneficial and has helped me tremendously. Very good service.”

“The Engineer came at lunch time and found difficulty due to head room but was still finished by 6pm and did an excellent job. Very happy with the Stairlift.”

“The company were extremely helpful and gave good advice, the stair lift has one or two little quirks as its curved and has 2 charging points. The company gave me a run through and then I had to try and remember the first time. I would recommend the company, It has made a big difference to me.”

“I found them very professional. No hard sell. They offer a 14 day money back guarantee if your not happy. I have already recommended them to family and friends.”

“The Initial price was well above the online quote but Acorn managed to bring it in on my budget. I am very happy and the stairlift and it has made and enormous difference. The only negative was the follow up call to sell an extended warranty was a little too soon after the purchase.”

“I found Acorn very professional and efficient. Although the engineer was a little late he finished everything in the time scale and left everything tidy. The guide price on line was very good also.”