Stairlift Comparison reviews from UK buyers

“No complaints at all. They were prompt and arrived on time. I am happy with the Stairlift.”

“Price went down as originally i was looking for rental but the deal was so good we decided to buy. I have used Acorn before and they have always been very professional in what they do.”

“The guy phoned and said they could do next day, because of that they charged less. Everyone was friendly and professional. Quality is 5/5... I couldn`t be happier with it.”

“Good service and the price was good. The Stairlift was for mother who is very happy as now she can easily get upstairs.”

“Discount on original quote which was good. Happy, no mess, Installer was polite. It is a quality product and exactly what we wanted so very happy.”

“The Stairlift was for my father who was not allowed to be released from hospital until the Stairlift was fitted and working. Companion were aware of this and said if we arranged for father to come out of hospital they would come and turn stairlift on within 2 hours of him being home. Unfortunately this took 48 hours and as my father couldn`t go to bed or go to the toilet i had to put him up in a hotel. Companion did give me a small amount of compensation. Although the Stairlift is good the Customer Service part of the company needs to be addressed.”

“They were 2 weeks late which caused a bit of a problem but we were compensated for the inconvenience. The Installers were excellent but the Sales Office staff were slightly indifferent.”

“Companion price matched another company. They were reliable, and courteous throughout and we were kept well informed. We would certainly deal with them again.”

“Since getting in touch they have done exactly what they said they would. Very polite. Surveyor not pushy. Very nice experience.”

“Very pleased with the work carried out. Mum finds it user friendly.”

“Absolutely wonderful. The firm came out and did the assessment, arrange fitting asap. The Installer was very polite and courteous. Customer services and after Sales service from beginning to end were amazing.”

“Very prompt service, very good explanation on what to expect, knowledgeable staff. Very happy with the Stairlift.”

“Very polite, very tidy, very good job, very happy.”

“Fast, reliable and courteous. Very happy with the Stairlift.”

“The people were fine and the product itself is good but we could have used a little more information from the Surveyor before the installation. There is a door at the bottom of the stairs and the tracking ends in front of the door. They had to put a break in the track and put it on a hinge which in my opinion is a tripping hazard.”

“Very happy with initial contact and happy with the product. Very fast installation. The Surveyor came out and the Stairlift was installed the next day which was great.”

“Great product. Good friendly staff, office staff perfect and when they said they would call they did. The Installer was great, very patient and informative. He made sure my father was happy with the controls and trialled the Stairlift before he left.”

“I had two Stairlifts fitted on seperate days and both Installers i would rate as 5*. The product is excellent, the fitting was smooth and professional and the whole experience was a pleasure.”

“First class no problems at all. The Installer was very quick and it was spotlessly tidy when he left. I was very happy with the whole process.”

“Excellent from start to finish. Surveyor was very informative and helped sorting issue out with the radiator. The installer was brilliant and finished in about an hour and you wouldn`t of known he had been here as he left everything so clean and tidy.”

“In general, we got what they said we were going to get, they described the stair lift quite well. There was a minor defect, which was put right the next day after I called the service dept. They were quite professional in how they dealt with things.”

“Very respectful and very efficient cannot fault them.”

“No problems with the company at all, all was good. Only been using stair lift for a fortnight but so far everything is fine.”

“They gave a very professiona,l efficient, and friendly service. Extremely happy with them.”