Stairlift Comparison reviews from UK buyers

“Really very pleased with Stannah. Installers were pleasant, Surveyors were pleasant and exceptionally pleased with the Stairlift.”

“It took a bit longer than expected due to a few technical issues but it was complete within a day. Good quality product... I would recommend the company.”

“The bed was delivered but unfortunately it was the wrong colour and material, however, this did not affect the completion time and they dealt with things very well. They did a good job.”

“They were very good and helpful.. Surveyor was the MD and family run business. Very happy with the chair.”

“Delivered a day early so unfortunately we had to set up ourselves as we weren`t ready for it. Good small company and the quality of the product is good.”

“Bed delivered on time but parts missing which i had to wait 2 weeks for. Good customer service. Very happy with the bed.”

“Camelot responded quickly to our enquiry and although i was in hospital when bed was delivered my daughter was happy with the service and installation. I am very please with the bed.”

“They were late installing by 3 days and rang up on morning to say there was a tool missing and they wouldn`t be coming.The bed didn`t work correctly and the manufacturer had to come out. The bed had been wired incorrectly and there was loads of debris left under bed. Very disappointed.The Installers should be a lot tidier and more considerate. The bed in the end was really good.”

“I found the company very helpful and they were in constant contact with me but not in an aggressive marketing way. My bed was bespoke and handmade to my specifications. They were very helpful and Henry was great. I have already recommended them. I can`t praise them highly enough.”

“I would really recommend going through Acorn.”

“The product is really high quality. Every member of staff was very helpful and thoughtful. The stairlift was for my husband and it has made a huge difference to him.”

“Very reliable, very good, we are extremely impressed.”

“We paid less than the original quote as they matched another quote we were given. The Surveyor was good but we were disappointed that the date given for installation was delayed. The Installers were very good and we are happy with the stairlift.”

“Very professional service.”

“Was expecting the stairlift to be a bit faster. Companion finished on time and did a good job. A mishap occured with the stairlift once fitted and the engineer came out straight away, very efficient. We are satisfied so far.”

“The price went down because of a few issues in the middle with the installation. this did inconvenience us. The installer came and then decided he needed training, and the trainer was in the North so was unable to get to us on that day. This chap who needed training was quite rude. The Sales and installation in the end was fine despite this chap in the middle. I would still recommend them as the product and sales were good- it is just one chap that spoilt it for them.”

“The installater was very nice; a lovely person. I am very happy.”

“From start to finish very smooth. Everyone was very polite and courteous and they took my needs now and in the future into consideration. Installers were very good, quick and clean. Overall very happy with the stairlift.”

“There was a little bit of confusion at first because the Stairlift was external and 12m long. Initially they said they couldn`t do it and then they came back and said they could. Eventually they did and because of the going back and forth they reduced the price but it did cause a delay. I do find the stairlift a little bumpy as they had to put 7 joins in and every time the chair goes over a join it bumps but hopefully it will get better over time.”

“The company only took a couple of hours to fit. Wires had to go through the stairs initially but this was done a few days beforehand. The stair lift is of excellent quality. I found the company to be really good.”

“We are still getting used to it. There are lots of buttons to press and we are a little uncertain of all of them at the moment. We may call them next week if they havent been in touch just to clarify a few things. On the whole though we are happy.”

“They were helpful, informative, timely and professional. I would recommend them. My mother had no problems at all, everything was how we expected and wanted it to be.”

“Installers were brilliant but parts missing and a number of small issues. Overall mum is happy with the stairlift but it took a long time for issues to be resolved.”

“The Stairlift was very well done. Acorn were very professional and installed in one day.”