Stairlift Comparison reviews from UK buyers

“The engineering survey and fitting were very good, and above expectations. The initial visit from the salesman was not so good. We were not left with the best option for our particular situation.”

“Because of previous engagement not going yo plan the fitting was only completed at 6.30pm but we were kept informed. The stair lift is exactly what we wanted. A follow up visit was nesserary to change a component everything is fine now..”

“after care very poor lift stopped working after 1 day and took over 2 weeks and several phone calls to eventually get it to function.”

“The experience was made easy at each stage. The track is very slim and completely enclosed. Highly recommend.”

“Polite and friendly engineer took my needs into cohsideration. Thr salesman was also very friendly but i think i paid over the odds. The gentleman on the phone would not givevme any idea of,price nommatter how many times i asked...”

“Everyone I've spoken to has been engaging, sensitive, friendly, and professional. I've been very active in telling my friends (mostly occupational therapists) of my positive experience with Acorn and how pleased I am that I chose you. I feel well supported and valued by Acorn.”

“Minor fault with stairlift mechanism but resolved to my satisfaction by mobile engineer. Would highly recommend this company.”

“I had read the reviews for Senior Stairlifts and I completely understand why they are all five stars. I am absolutely delighted with the excellent service that I have received and with the price. I ordered a straight reconditioned stairlift which looks brand-new and I love it! Ryan came on Monday morning to take measurements and two days later, Dan came to fit the stairlift. Many thanks to both who were friendly, polite and extremely efficient. Dan had the stairlift fitted well within two hours.”

“Within a few days the charging contacts were no longer giving a good contact - so the battery not charging - lot os beeping annoyingly - intermittent fault”

“From our initial enquiry to completion the whole process was totally seamless.”

“From start to finish fantastic job thank you very satisfying to know my hubby is safe from having to walk up the stair's.”

“Engineer was very helpful, nothing seemed too much trouble.”

“All waste was taken away by the installer without me needing to ask. We were told that a few noises as the lift moved would reduce as it was used more and this is, indeed, just what is happening.”

“The follow up to the fitting was thorough and very helpful.”

“From my first contract to completion everyone was so helpful, friendly and competent. I would definitely recommend Acorn”

“From initial contact with Acorn to the completion of the installation everyone I dealt with was friendly, helpful, knowledgeable and not the least bit 'pushy'. I am happy to recommend them.”

“Well pleased with the installing engineer , knowledge and efficiency. I had to call an engineer 2 days after installation as the seat belt was snagging. Communication can be difficult , I put a query on the Club website and it wasn't responded so I had to phone to get a response. Overall not impressed with the after sales system. I would be hesitant to strongly recommend Acorn as there are so many companies to choose .”

“Service charge unexpectedly high for for years. At 87 I coul d be dead before I've enjoyed it!!”

“I am very pleased with my chair lift. Everyone has been very helpful and professional.”

“Installed last week. All fine at first, the started stopping in middle of use. Very scary as had problem getting out of it and having to use the stairs. Several phone calls, and engineer supposed to come. Has happened again today. I am an 82 year old widow, and the whole experience has been awful.”

“Stairlift working well”

“Brilliant service ordered 3pm on Friday, fitted 3pm the next day. Fitter was marvellous explained everything and went the extra mile.”

“MyMobilityUK were fantastic, swift initial contact, engineer arrived that day, measured and provided comprehensive details of various packages and competitive prices. Once details were agreed I paid a deposit and could have had it fitted in 4-5 days, due to personal circumstances the stairlift was fitted 10 days later. Upon completion of installation I was talked through its operation while taking it through a trial ride up/down the stairs, only once I was content did we discuss the final payme”

“Very pleased with the company all work was completed on time would recommend them .”