Stairlift Comparison reviews from UK buyers

“From the Reps visit to the installation it was quick, professional and efficient.”

“Excellent in every respect”

“Friendly and helpful”

“The only issue for me was the lack of written come formation as to the installation date and approximate time of installation. Apart from that the technical representative was great and so was the installer”

“just 1 small but important item missing: Owners manual and instruction docs”

“Every aspect of their service and product was excellent”

“The engineer was excellent just everything about this company was wrong will not be using them again.”

“Delighted with the service”

“It was a very positive experience, I was expecting loads of sales calls but that did not happen and the company I chose were the only ones to get my details. the sales person who came to access what we needed did not push anything more than we needed on us and was professional.”

“Fast friendly and quick service from start to finish.”

“Customer service not the best!”

“We could not have wished for a better installation. the chairlift more than meets our expectations. A job well done and we wish we had installed it years earlier. I cannot recommend Acorn high enough for a job well done.”

“A very amateurs setup and company kept finding excuses to pay my £1.400 Deposit back taken over 1 week and 3 days very poor sales”

“All went very well”

“It only took about 35 minutes. works well now.”

“We would definitely recommend this company to anyone else, very clean and helpful. Clearly explained the process of how to use the product.”

“The job was done efficiently and professionally”

“The two fitters MAX and Karl we had today We're very professional, helpful and polite Highly appreciated”

“The fitter was very professional, he did a great job,”

“Having been informed that it would take 7-10 working days for the curved stairlift to be prepared and installed, it was actually installed 4 days after making the booking, which was only 1 WORKING day due to the May Day long weekend falling the day after placing the order. Amazing!”

“Not what we expected, bigger and not the model, the crew should have left the place a lot cleaner, as I had to clean up after them, hope they weren't expecting my mother to clean up after them. Had to call them to send somebody to explain how to use the machine to my mother (98 yrs). Not as professional as I would have liked...pushy for sales, leaving me asking..is this machine a refurb because of the promptness of delivery and installation. we will never know.!!”

“It is worth considering a refurbished stairlift as many are just new but have been in stock for 6months. Also check cost of servicing as this can be very very expensive. The actual stairlift is a real treat if climbing stairs is problem”

“All completed quickly and professionally, fitters returned straight away to fix minor issue.”

“Excellent from first contact to installation: John was from one of several firms we asked to survey and quote for our needs. Arriving as arranged his advice was open and helpful to narrowing down our options to suit both our property and needs. Agreeing the make type and quote there was good communication with the office to arrange installation including a last-minute change to switch a control from righthand to lefthand. The installation was carried out very professionally by a very friendly”