-
94%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

429 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

Absolutely brilliant. I have already recommended them as a company to a friend in hospital who may need one for their return home.The engineer even came out at 9pm to show my wife how to use it when she returned from hospital. I`m so pleased with them.

  • 5 / 5
Mr. C | May 2019

From initial consultation they gave a realistic price and no gimmicks in trying to con you into paying more. Everything went fine.

  • 5 / 5
Mr. B | May 2019

They were polite, came out and estimated and everything was very good.

  • 5 / 5
Mr. D | May 2019

They did leave something out because when the chap came they said they would put grab rails but they never did. The company promised to install within 5 days, but it wasn`t installed until 7 days after. I think we were told it would take 2.5 hours but it took 5 hours. The day they installed it, I wasn`t very well so I didn`t try it before they left, but then I tried it a day later and realised I couldn`t turn my legs at the top. My leg hits the bannister, die to my condition. The sales guy knew I had this challenge and didn`t suggest The stair lift would present this problem. Its a typical sales person saying one thing and in reality what you get is different. Because we had the straight stair lift, I thought the stair lift would go to the landing area so I could step off, this isn`t the case. I need to see now if I can get the stair lift extended in some way.

  • 4 / 5
Mr. B | May 2019

The sales man did not go through things properly with me and initially i was given the wrong chair but this was sorted after i made them aware. I was given 2 remote controls but neither work - they cant give me a time frame of when i will get replacements. i would not recommend

  • 3 / 5
Mr. L | April 2019

The quote was over and above as it had an extra but they noticed it was wrong and reset the invoice. They were a bit late because they didn`t have all the parts, but once they were in they did it quickly. They did a good clean job, they sent for a gas engineer to sort re-venting the gas fire. I am happy with the service I received.

  • 5 / 5
Mr. B | April 2019

They came out on Bank Holiday Sunday so I cannot fault them for that. They installed faster than expected and left everything immaculately tidy. The company was very easy to deal with and the guy that came out and fitted it was polite and helpful, he was just lovely. .

  • 5 / 5
Mrs. T | April 2019

I certainly would recommend them. The salesman and installer were both really nice.

  • 5 / 5
Mrs. R | April 2019

the initial quote was far to high - after speaking to the manufacturer i managed to get the price lowered.

  • 5 / 5
Mr. F | April 2019

It all went plain sailing The stair lift and installation was of excellent quality The gentleman who came originally was very helpful and the chap that came to put it in was very polite and efficient and they did a good job.

  • 5 / 5
Mrs. S | April 2019

Great company, i have already recommended to a friend.

  • 5 / 5
Mrs. F | April 2019

I`ve only had it a week but works exactly as it should.

  • 3 / 5
Mr. G | April 2019

The best company - did not push me for a sale, didn`t even know they were there while they fitted it and left everything extremely tidy. I could not recommend them enough they were great.

  • 5 / 5
Mrs. P | March 2019

I would recommend but I would tell them to have a look around at others too to make sure they are getting a good deal.

  • 5 / 5
Mr. M | March 2019

We are very happy, sometimes it gives a little creak but it might be because I am not operating it properly due to being a little anxious. We would definitely recommend the company, we had another firm but we were happier with Companions price and what they were offering.

  • 5 / 5
Mrs. B | March 2019

When the fitter came in he was very polite, very clean very helpful. The sales guy was great too. Very happy with the experience.

  • 5 / 5
Mr. H | March 2019

The company were fine, my mother is not using it as much as we want her too but after her recent fall I think she is going to have too. The rep was really nice and everything he said was going to happen, did happen. We were in quite a rush to get it in the next day for my mum and this company were able to do that which was great.

  • 5 / 5
Mr. M | March 2019

I found Acorn very professional and it was nice that they specialise in Stair lifts only. We are very happy with the product and it has made a great difference.

  • 4 / 5
Mr. S | March 2019

It is very useful and ideal for the purpose it is meant for. They started a day early and they completed it in half a day. The rep was excellent and we know exactly what we paid for.

  • 5 / 5
Mrs. G | March 2019

It was pretty good quality, but it surprised me that they mounted it over the carpet. The installer told us exactly what he was doing and then just got on with it... it took about 3 hours. The chair is the only thing that has value as the track is made to measure so I would advise people to get several quotes to make sure they are getting the right deal. I am happy with the stair lift and it really does do what it says on the tin!

  • 4 / 5
Mr. F | March 2019
Page 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22