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93%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

607 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

Absolutely fantastic from start to finish. Reps and installers great and stairlift is is beneficial.

  • 5 / 5
Miss. R | December 2019

Friendly, efficient and a good price. Stairlift was for mother and she is finding it good and wishes she had got one earlier.

  • 5 / 5
Mr. R | December 2019

For mum who is very stubborn and needs encouragement to use it. The Stairlift itself is very reliable and we received an excellent service from Companion.

  • 5 / 5
Mr. F | December 2019

Generally good. Technical problem at first but they did come and fix quickly with a bit of pushing.

  • 4 / 5
Mr. T | December 2019

I have already recommended Companion to a friend. I wanted Stairlift installed before Christmas and they managed to do this in plenty of time. Can`t fault them.

  • 5 / 5
Ms. T | December 2019

Guy arrived at 4pm didnt leave until 9pm. the guy fitted it in the middle of the stair case. They moved it towards the wall. The problem was rectifed quickly as my son was there to point it out. He also left a few bolts loose. They are still coming back to lower it.

  • 5 / 5
Mr. C | November 2019

Absoulutely brilliant. A neighbour recommended Stannah to us; the first time we phoned them it was midday, and they came round that afternoon to conduct a survey. Very quick service - it is absolutely perfect. We had trouble using the footrest, phoned them up and they came the next morning. 100%.

  • 5 / 5
Mrs. N | November 2019

The product is really high quality. Every member of staff was very helpful and thoughtful. The stairlift was for my husband and it has made a huge difference to him.

  • 5 / 5
Mrs. T | November 2019

It took a bit longer than expected due to a few technical issues but it was complete within a day. Good quality product... I would recommend the company.

  • 5 / 5
Mr. P | November 2019

I found Acorn very professional and efficient. Although the engineer was a little late he finished everything in the time scale and left everything tidy. The guide price on line was very good also.

  • 4 / 5
Mr. A | November 2019

The guy phoned and said they could do next day, because of that they charged less. Everyone was friendly and professional. Quality is 5/5... I couldn`t be happier with it.

  • 5 / 5
Miss. L | November 2019

Installer very good. Salesman excellent. Good price. Stairlift very smooth.

  • 5 / 5
Mr. M | November 2019

First class no problems at all. The Installer was very quick and it was spotlessly tidy when he left. I was very happy with the whole process.

  • 5 / 5
Mr. K | November 2019

They gave a very professiona,l efficient, and friendly service. Extremely happy with them.

  • 5 / 5
Mrs. C | November 2019

The people were fine and the product itself is good but we could have used a little more information from the Surveyor before the installation. There is a door at the bottom of the stairs and the tracking ends in front of the door. They had to put a break in the track and put it on a hinge which in my opinion is a tripping hazard.

  • 4 / 5
Mrs. P | November 2019

Excellent from start to finish. Surveyor was very informative and helped sorting issue out with the radiator. The installer was brilliant and finished in about an hour and you wouldn`t of known he had been here as he left everything so clean and tidy.

  • 5 / 5
Ms. H | November 2019

The £100 wasn`t taken off at first that the quotes webiste promised. There was another day delay due to issues with the engineer. A few little things - the stiar lift catches the carpet, first guy couldnt do the job.The product itself is fine, I just had problems with the workmanship.

  • 2 / 5
Mrs. B | November 2019

Vert satisfied with the Stairlift. We looked at a number of options as the space was very tight. Surveyor was very thorough and very happy with the result.

  • 5 / 5
Mr. B | November 2019

We had the quote but I wanted the lift fitted in the New Year, company said thats fine. I was then able to have it sooner and company brought it forward for me. Very good installer, very polite, very helpful. The demonstration took about an hour, but the guy wanted to make sure we understood how to use it. We have only had it a couple of weeks but so far all is good. I am very happy with the company.

  • 5 / 5
Miss. W | November 2019

Definitely beneficial and has helped me tremendously. Very good service.

  • 5 / 5
Mr. B | November 2019
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