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Everything was left very clean and tidy,very efficient fitter.
Overall Experience Rating
First class company to work with, friendly , efficient and professional. So pleased we chose Acorn.
So easy to do and all explained
Exceptional service from start to finish . I had put in an enquiry on 24/02/21 had a call the following morning an surveyor could call 25/02/21 which he did, we went through various options and agreed price. I received call on 01/03/21 sta...
Very fast and helpful service. If something is not quite right, they are also very helpful at rectifying it very quickly with the minimum of fuss.
Both salesman and fitter were very knowledgeable and helpful
I was contacted by Àcorn on the same day as I requested a brochure. They salesman came on the Monday and it was fitted on Tuesday. Granted it was a simple straight rail that w...
Excellent company glad we chose them now from start to finish they were excellent if you choose a stair lift from them you will have made a wonderful purchase
An excellent product however, and this applies to all manufacturers of chair lifts, I think they are overly expensive. Many people who would actually benefit from having one will find difficulty in meeting the costs.
Superb service from start to finish.
All done and dusted within a week! Delighted with the professionalism and effeciency. Looks clean and tidy, easy to use.
Pre sales the efficiency and professional as was the fitting. The engineer could not have been more easy to communicate with, in spite of the long fitting he remained positive and professional. 100% satisfied.
Very quick service and very tidy would recommend to any body
Just Great. Thanks.
Brilliant all round fab service!! Very quick installation within day or two of sale. Lifesaver! Would have gone to Acorn sooner had I been aware.
No issues with the install, all working well since. Don't forget to ask when being given the quote (as I did) about the ongoing maintenance charge. Ouch!
From start to finish all Acorn employees were very professional and helpful. Stairlift was for my elderly parents. All correspondence went through myself. Very efficient and from start to finish whole process took 5 days. Would definitely...
Very pleased with information given to me prior to deciding if I
should buy the Acorn stair lift. I find it easy to use and I no longer have a fear of falling down the stairs.
Contacted on Monday ,advisor visited on Tuesday , stairlift fitted on Thursday. What's not to like about that
From initial enquiry to fitting was less than a week and every member of staff I dealt with was fantastic. Highly professional company and I wouldn’t hesitate to recommend the product or the company to anyone in need of a stairlift.
Took 32 minutes, in and out. He rang me an hour before he arrived to let me know he was on his way. No fuss at all; with respects to Covid-19, he came fully protected and made sure to clean and sterilise everything before and after. It was...
Very amenable. They talked through the different options for us and were very informative. Installer was good and we are very happy. It has given parents a new lease of life and they can now use the upstairs.
Brilliant; the stair lift has made a huge difference to my dad`s life, enabling him to get up and down the stairs. I would definitely recommend Acorn.
Very good. Everybody was just great. No complaints at all and couldn`t live without the Stairlift now.
Very efficient. A very quick response to the enquiry and site survey and installation was all done within a week. Very happy.
Very quick service. Installers explained how to use the Stairlift really well and waited till my mum had used it a few times before leaving. Mum is really pleased.
Faultless. From the initial telephone call to installation it was only 3 days. Everything is excellent and my mum loves it.
Wasn`t happy how quickly Acorn got back to me for extended warranty which was expensive. Survey was good and explained everything to us.
Prompt and friendly service. Fitted the Stairlift in record time and explained everything. It has made a big difference to my husband.
Couldn`t wish for a better job. Very professional, efficient and sociable to deal with. Bought for the wife and she says it works wonders. Makes our house a bungalow.
Very easy even with the lockdown restrictions. Smooth process and only took 5 days from start to finish. Mum wished she had it done years earlier. Very happy.
Quick and efficient. Very useful. Happy with everything.
Friendly, helpful, fast and efficient.
We had the Stairlift for a limited time as my wife passed away 3 days after the stairlift was installed. Acorn treated us very fairly especially as we were out of the cooling off period.
Excellent from start to finish. From the first phone call to the installation there were no problems at all.
Very friendly and reliable. Stairlift is easy to use and I would recommend them.
Very helpful, did what they said they would. Very happy with the Stairlift.
Everything went pretty smoothly. Surveyor and Installer did a good job. No complaints about the staff at all. The Stairlift was for my wife who had just come out of care home and it has made such a difference to her.
Very quick service and good after sales service.
Very quick, efficient and helpful. All the information was clear and the price was good. Couldn`t fault them.
There`s been a few hiccups for my partner using it, but I feel thats just because of the way she may be using it. I feel it has been superb.
First Class. Everything was perfect.
Happy with the Stairlift but disgusted with Acorn as after installation they called and quoted insurance £1400 for 3 years which I thought was terrible.
Pleasant, efficient and punctual. The Stairlift is great and has made a huge difference to my husband.
They were very helpful and explained everything to us. They did what they said they would. They were great and can`t fault them.
We found Acorn very professional and they did what they said they would and when they said they would do it. I have already recommended to a neighbour who is having a stairlift installed.
Stairlift has been brilliant from start to finish. The installers were very pleasant and really good. I`ve got my independence back.
I though Acorn were very fare and lived up to expectations. Very happy with it.
Just excellent from start to finish. Surveyor and Installers were great and the lift is invaluable. Great 6*
Surveyor and Installers were good. They show me how to operate the stairlift properly. I use it 2 or 3 times a day. Really good.