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93%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

492 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

Pretty straight forward, surveyor came on time, installers came on time. All pretty good and wife has used it with no problems.

  • 5 / 5
Mr. G | August 2019

Highly recommend - very kind and helpful

  • 5 / 5
Mr. H | August 2019

A little bit of inconvenience with the installation as we were told up it would take up to 10 days but it actually took a little longer, this did delay my mother coming out of hospital. Other than that the installer was very good and left everything immaculately tidy. The stair lift itself is absolutely great quality and it has benefited my mother very much. I would totally recommend the company to others.

  • 5 / 5
Ms. D | August 2019

I have already recommended companion to a friend, the work was completed in 3 days and i am extremely happy with the whole service.

  • 5 / 5
Mr. T | August 2019

My husband is very tall so it isn`t very comfortable for him to use. So I am a bit disappointed. But i would still recommend the company.

  • 5 / 5
Mr. D | August 2019

It was only 2 and a half weeks from when they did the final measurements - The stair lift was all installed in 5 hours. The company were exceptionally helpful and guy that quoted was very knowledgeable as we did not know what type of stair lift we needed at all. They also kept us informed throughout the process.

  • 5 / 5
Mr. E | August 2019

What they said they did. The stairlift is very easy to use and the benefit is i can go upstairs to bed. The Surveyor and Installers were good.

  • 5 / 5
Mr. M | July 2019

They started quicker than I could believe! The guy who installed was lovely so everything was just fine. The one issue I did have with the stair lift they resolved straight away the next day.

  • 5 / 5
Mr. M | July 2019

I have Emphysema and the stair lift has done me the power of good. It means i can now go to bed upstairs. No problems throughout the whole process.

  • 5 / 5
Mr. I | July 2019

The installer got on with his job even though my husband was being taken away in an ambulance that day. Remained professional and just got on. More than good..definitely would recommend.

  • 5 / 5
Mrs. C | July 2019

Really happy overall, did have a slight problem initially with the battery not being fully charged so having to wait 24 hours before we could use the stairlift. Would be good if they could fully charge it before fitting it.

  • 4 / 5
Mr. W | July 2019

I was very happy with the service provided

  • 5 / 5
Mr. A | July 2019

There was an issue with a hand rail at my mothers property so it held things back abit but Companion resolved the issue very promptly so we were all very happy. The Stairlift was well worth the money and the convenience of the product is so worth while in investing.

  • 5 / 5
Ms. F | July 2019

We found Companion very friendly, helpful and efficient. Installers were very good and everything was completed on time.

  • 5 / 5
Miss. H | July 2019

Companion weren`t pushy at all which drew me to them as some of others were. I am blind and the Installer was really helpful and made sure i knew how to work the stair lift by feeling the buttons before he left. The stair lift has been a great blessing to me.

  • 5 / 5
Mr. M | July 2019

Very happy - would definitely recommend

  • 5 / 5
Mr. K | July 2019

Price went down as they messed us about on installation, they were 6 days late which was inconvenient. Disappointed to start with but now everything is working beautifully and we are very happy.

  • 5 / 5
Mrs. S | July 2019

We found the process quick, easy and guys were brilliant they really looked after us. The Stair lift was for my husband and he has found it a great help.

  • 5 / 5
Mr. B | July 2019

The installation was rather delayed which annoyed me a little bit. The sales guy promised 10-15 days but it was a lot longer than that. One little hiccup once installed on the Friday after I had got my wife up the stairs, the lift got stuck up the top, the engineer came out the next day to fix so my wife was stuck upstairs for this time. Other than that I am very happy with the company and would recommend them.

  • 5 / 5
Mrs. | July 2019

Quote was inclusive of all work including moving radiator which was good. Didn`t get hassled after the initial quote. They were honest, did a good job and i have no complaints.

  • 5 / 5
Mrs. L | June 2019
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