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All Reviews

Acorn Review
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From start to finish all Acorn employees were very professional and helpful. Stairlift was for my elderly parents. All correspondence went through myself. Very efficient and from start to finish whole process took 5 days. Would definitely recommend Acorn.
Mrs S
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18/02/2021
Acorn Review
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Very pleased with information given to me prior to deciding if I should buy the Acorn stair lift. I find it easy to use and I no longer have a fear of falling down the stairs.
Mr L
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16/02/2021
Acorn Review
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The whole process was smooth from start to finish. Survey on the Monday and fitted on the Thursday. Great service.
Mrs E
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16/02/2021
Acorn Review
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r
Mr P
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15/01/2021
Companion Review
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Simple no fuss installation done in couple of hours including operation instruction. Smart looking product, our reason to purchase this make and model
Mr F
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05/11/2020
Acorn Review
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Contacted on Monday ,advisor visited on Tuesday , stairlift fitted on Thursday. What's not to like about that
Mr W
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28/09/2020
Acorn Review
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I had 3 different recommendations from 3 sales people. All got the measurements wrong. I was assured there would bec1 inch between my knees and the wall. In fact there is 1/4" and i have to be very careful not to hit the wall. Recommend with cautuon.
Ms L
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27/09/2020
Acorn Review
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Too hard a sell at the beginning despite being told my husband was terminally ill. My husband died only 4 weeks after the stairlift was fitted but despite original assurances that Acorn would help sell the stairift, they have been of no help at all. Their only concern is to make more money from those in my situation.
Mr S
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25/09/2020
Acorn Review
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From initial enquiry to fitting was less than a week and every member of staff I dealt with was fantastic. Highly professional company and I wouldn’t hesitate to recommend the product or the company to anyone in need of a stairlift.
Mrs M
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25/09/2020
Acorn Review
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I can't believe how slow it is my mum has had the use of a few and this is by far the worst.
Mrs L
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25/09/2020
Companion Review
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I was told this product was available in a number of colours to find it was either cream, red or black. It has taken a few months for an engineer to visit at a suitable time to complete the sale by demonstration. I kept telling them I was too sick to wait up till after 6pm for them to arrive and sometimes being told they wouldn't be with me till midnight. Left hand doesn't know what the right is doing would be a good description. The stairlift itself is wonderful, cream was the only colour s
Mrs B
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25/09/2020
Acorn Review
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Very willing to help out at a time of crisis, very happy
Mr L
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25/09/2020
Acorn Review
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After 2 weeks my wife Unexpectedly died, after contacting Acorn to see if they could take it away for a partial refund all I got was a packet of stickers to advertise the stairlift in shop windows and they would charge me £499 to take it away and refit somewhere else, Thanks for the sympathy Acorn, would I recommend? NO
Mr O
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25/09/2020
Acorn Review
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Took 32 minutes, in and out. He rang me an hour before he arrived to let me know he was on his way. No fuss at all; with respects to Covid-19, he came fully protected and made sure to clean and sterilise everything before and after. It was as if he wasn`t there - my mother in law and I are very pleased, she loves it. Only criticism I have was how it wasn`t clear on if we needed a straight or curved one; there was some confusion here which could have been more straightforward. Other than that we couldn`t be happier.
Mrs W
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09/07/2020
Acorn Review
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Very amenable. They talked through the different options for us and were very informative. Installer was good and we are very happy. It has given parents a new lease of life and they can now use the upstairs.
Mrs S
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09/07/2020
Acorn Review
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Brilliant; the stair lift has made a huge difference to my dad`s life, enabling him to get up and down the stairs. I would definitely recommend Acorn.
Mrs S
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09/07/2020
Acorn Review
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No problems at all. Surveyors and Installers were fine and we are quite happy with the Stairlift.
Mr L
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08/07/2020
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