Stairlift Comparison reviews from UK buyers

“Aaron arrived and started the installation immediately. Within 2 hours the Stairlifts was fitted and he showed us how it operated. Fitted quickly and professionally and no mess. Would highly recommend them.”

“8am on a Sunday morning. Fitter (Gary) arrived as agreed. Work started and completed by 9.30. No mess, no bother. Excellent job done. A fine ambassador for the company. Excellent, clear instructions on use given before he left. Stairlift a godsend as I'd not been upstairs for 3 months. Can't speak highly enough of the service - 4 days from order to completion!”

“The chair had the wrong colour cover we had asked for but the company came back a few days later and changed it, but overall they were very quick and tidy and we are very pleased with the chair.”

“I was pleased Colin came to us and organise the lift to suit myself. Pete who looks after the maintenance for the lift phoned ask if everything was ok and it is . I highly recommend.”

“Any company can look good when things are going well, but only good Companies can deal with problems quickly, effectively and leave the customer feeling more than satisfied! My Mobility did just that! They took responsibility for the problems, sorted them super-quick and left me feeling valued and listened to. My overall experience is very positive!”

“Wed 25th. Chap arrived 10.30 and seemed competent but either forgot a piece or broke it so was unable to finish the job when he left at 12.30. Fri 27th. A different chap came at 11.30 to complete the job but then found the rail had been fitted incorrectly so changed that before he could finish the job. Then something else was wrong which he put right. He gave me a demo but did not leave me an instruction manual. He finally left at 1.15. It has NOT been a good experience! However, I do like t”

“The seat didn’t turn off all 90° at the top of the stairs I have reported this fault and I’m awaiting a response from your installation team my Caret does not want me using it without her being in the building which is restricting my use of the stair lift”

“Very good service from the start,the survey then the fitting .extremely pleased would definitely recommend my mobility uk.”

“Excellent and very fast service installed within five days of first phone call”

“Fitter was stuck in traffic on M6 due to an accident.”

“Thr fitter was late and it was hard to contact the company to establish why. The phone call kept being disconnected. He eventually arrived about an hour or so after the agreed time. The fitter was pleasant and seemed to fit everything in an efficient was although left dirty handprints everywhere...not a big problem though. He did go through the instructions very quickly and mum didn't understand too well. I had to go over these again a few times with mum after he had left.”

“Friendly chap came ad explained all I needed to know”

“Warning I got a stair lift from them ,they promised to buy it back but offered me £200 I paid almost £2000 .for it and it was only used at most 20 times as the person spent most of the time in hospital.BEWARE THEY ARE NO TRUE TO THEIR WORD.”

“Fitting postponed till 18th July.”

“Fitter had to return for a minor adjustment But all done and fine now.”

“Great service from you all friendly professional polite and helpful at every stage of buying and fitting ....cant thank you all enough”

“Really great service from start to finish. Everyone from the organisation was polite and spent time listening to my needs and how these could be addressed. Great service.”

“Good. Punctual, clean,and good workmen. They said they would fit the next day and they did.”

“Everything was handled very professionally, Thank you.”

“An excellent service which I have recommended to my friend for her mum.”

“a great firm to deal with from start to install 7 days i will recommend MY MOBILITY and a good stair lift provided”

“Whoever we spoke to at MyMobility were fully aware of our order and what was required, and they conversed or carried out their job in a very friendly, knowledgeable way. Seems to be a great team.”

“very friendly”

“There was a slight delay in fitting the stairlift because the prior test proved that a small adjustment had to be made.”