Stairlift Comparison reviews from UK buyers

“We`ve had excellent service from beginning to end and even when a part had packed up we had another one fitted within 20 minutes of calling them. So no complaints, very very happy with Companion and the service they provide.”

“They did a good job- and it has really helped my husband who has Parkinson`s disease.”

“There was a small malfunction with the remote but the company promptly came and sorted this with no fuss. Everything else we have been very happy with and therefore would recommend the company.”

“The process from survey to fitting was much like a roller-coaster- they were very quick. I was happy with everything except one minor thing. After the installation, I noticed the power lead to the power-point could have been fitted a little neater along the skirting board rather than how it was positioned. Other than that I was very happy and would recommend the company.”

“I was happy with the service apart from it being discussed in the beginning that the bannisters were going to be removed by them. This didn`t happen and they went back on what they had said. Apart from that, everything ran smoothly and I am very happy with the stairlift itself. I would recommend the company to others, just have it in writing what is going to installed and removed from the outset.”

“Apart from a problem with a missing part which meant the completion of the installation was delayed, I am very happy. The people who I dealt with were very friendly and kind. The Stairlift has been a revelation to my life.”

“I am very happy with Companion and how they installed the product and how it has helped me since, carrying my shopping up the stairs is so much easier now. I would recommend them to others.”

“The gentleman that came out and fitted the Stairlift was excellent.”

“Nothing further to add- very happy with the experience.”

“The only hiccup was the company didn`t take my correct telephone number to start with and they were under the impression they had spoken to me and arranged a time, when they hadn`t.(They arrived to do the job unexpectedly) Apart from this, all ran smoothly with the installation and I have been very happy with the product since. I would recommend them to others.”

“Really good really helpful, seat belt a bit sticky but i will contact them to have this looked at.”

“They lied about when they could fit it just so they could get the job they assured me it would be fitted within 14 days which is why i agreed to use them, it took 21 days for them to start the job then 8 weeks to finish it. The engineers were nice and the final product is fine.”

“Very pleased with the product and service. Thank you for fitting stair lift so quickly, it has made life so much easier. Would recommend this company. Thank you.”

“Extremely happy with product and service”

“Kept changing times and dates and not turning up. Had to keep chasing them found it hard to get through. They finally knocked £100 off and gave an extra year free guarantee but that did not make up for all the missed time off work waiting for them to come and money lost as self-employed.”

“It required four fitters in the first week of fiiting the chair, to get it to work properly”

“Had some issues along the way. Was not on time and company did not call to say they were turning up.”

“I have been away on holiday for 3 wks since installation but am satisfied with performance to-date.Delay in installing, and very poor communications with me and your carpenter lead to some serious misgivings.”

“Lift was good but not the extra things needed. Asked how long it would be advised a couple of weeks - when they actually started to 6 weeks later it was very inconvenient. £664 for adjustments they needed before even purchasing the stairlift. Kept getting put off again and again.”

“Had a few problems but always been sorted the same day”

“Second to none. Courteous, came on time, extremely happy.”

“I have rated quality low at One simply because I am not qualified to give an opinion. 1”