Stairlift Comparison reviews from UK buyers

“My only problem is getting onto the seat and my legs tucked onto the base of the foot well area but that`s an issue more with my own mobility and I think maybe every stair lift chair would be designed the same with little space. I am grateful however that once on the chair I can happily get up and down the stairs now. The quality of the product is excellent and the company were very helpful and prompt in their replies via telephone and letter. I would definitely recommend them.”

“The Stair Lift is working is very good and working fine.”

“They we`re unable to start the job when planned due to the snow storm, however they were able to make it down the following week. They sent a very good team of 3, who worked very well and did a great job. We are very pleased.”

“All in all, very satisfactory.”

“Companion did a good job, I would recommend.”

“They arrived half an hour early and completed the job within 2 hours. I`ve had no problems at all, the process has been fairly straight forward.”

“Everything is working fine, Companion did a good job.”

“We got the Stair Lift cheaper than the initial quote, Its a good product and i`m very pleased with it. We have had to call the engineer out a couple of times as it makes a strange noise; not a huge problem just a bit noisy, but still works perfectly fine. Overall Companion have been very good, I`d definitely recommend them.”

“Initially there was an issue with the motor that caused the Stair Lift to stop working, however they came back and rectified it free of charge. Overall I would definitely recommend Companion.”

“They had originally quoted for a bit at the bottom that comes up (electronic hinge) but this ended up not to be needed, so they took the amount off the invoice afterwards. I would certainly recommend the company, the stair lift was for my mother in law and they were very polite and courteous and the issue with the hinge was sorted out very quickly with no fuss.”

“I am very happy from the point of view that it does exactly what I need it to do.”

“My experience with Companion was excellent. The salesman were very polite; when they came to fit the Stair Lift they left the area extremely tidy and were very good at explaining everything to me. I would definitely recommend them to other buyers.”

“The Stair Lift works perfectly; the only thing is it makes more noise than I thought it would. Overall, I would definitely recommend Companion to other buyers.”

“I have already recommended to others. The young chap that sold it to us was a credit to the company, very clean and tidy and professional.”

“The job went fine, however they had to come back the following day and replace one of the parts as it wasn`t working properly. It wasn`t a major issue, and they sorted it out really quickly although at the time it was inconvenient. The Stair Lift is now working perfectly.”

“He was very helpful in demonstrating the product, he was very nice and patient. We are very pleased.”

“It was very good and we were very pleased. We are zooming up and down it and so are the grandchildren.”

“Very happy with my experience with Companion.”

“We agreed a time and they stuck to it. It was smooth, went exactly as planned and up to date it has been working perfectly. They far outshone 2 other companies that we had been in contact with and far less pushy!”

“I would definitely recommend Companion to others.”

“I paid what they asked and they did a good job so I am happy but now I have just got a letter saying that they want me to extend the service and warranty for an expensive amount which they did not mention in the beginning. I feel this should be clearer from the outset.”

“Very prompt with the after care as well, we had just a common problem and they were very prompt in coming to fix it.”

“I was dealing with this on behalf of my mother. There were no problems with the communication, they kept my mum informed all the way. I can`t speak for my mum but I myself would recommend the company to others based on what I could see from their service.”

“The company kept me informed every step of the way as I was overseeing on behalf of my mother. My mother seemed very happy with the service and has had no problems with the product so far. I hope the after care continues to be as good for her.”