Stairlift Comparison reviews from UK buyers

“The gentleman who came and fitted it, gave us a really good demonstration on how to use the stair-lift, which is really important. The initial sales man was also very truthful and honest about how much it would be and when the work could be completed by.”

“We had no complaints with the company whatsoever, they installed the stair lift very quickly and efficiently which was great as it was urgently needed.”

“I`m happy. It was an easy installation with our staircase and power-points but having said that they did it very well.”

“My main issue was the fact I was quoted double what the price ended up being after I suggested I would need to go elsewhere. I don`t think this is right. Other than that I have been very happy with the service and installation and the quality of the product is very good. I don`t recommend companies to anyone generally.”

“The sales consultation and the installation was brilliant, really pleased with the whole service. The price was very good and didn`t change at all.”

“Just what I needed when I needed it. Bit concerned with the red light, but when I read the manual I discovered this was all normal. Very happy with it.”

“The chap who came to install was very pleasant, explained well what was happening....gave a good demonstration and made sure I knew exactly what I was doing with it before he left.”

“Happy with everything, no problems.”

“This was for my mum- she was very pleased with the service from start to finish and the workmanship of the product is very good. The stairlift is very quiet and she can use it very easily. This is a weight of my mind to know she is now safe going up and down the stairs.”

“They started a day late due to ill engineer, but it was no problem as an engineer came the following day. The engineer was charming and we are very pleased with our new stairlift”

“The fitter was extremely good very considerate. He had a hard job with our 3 bend staircase, but all done perfectly.”

“From initial inquiry to fitting was less than 36 hours, which was just what we needed as my wife had, had an accident and could not be released from hospital until we had the stair lift in place. Brilliant Job.”

“The machine has broken down twice, my father has been stranded on the stair lift twice, the battery has blown along with several other issues.After sales service is appalling. The initial sale was misleading and promised things we weren`t actually entitled to when the engineer got there. We were lucky enough to still be in our cooling off period so are having the stair lift removed this weekend.”

“Good quality product, delivered and installed on time within budget. Job well done.”

“Although we were mislead as far as timings on the day were concerned, the job itself was done quickly & efficiently.”

“The installation man was great”

“The work was done quickly and competently in a cheerful manner.”

“I wanted the track to be in one piece, not joined,I know the track would not come in by the front door, by as I pointed out it could have come via the kitchen window,all I was told health and safety, could not do it.”

“False start - as the engineer was ill but some one was with us the day after. We did have a few glitches had to call them back out but there customer service was great got everything sorted very quickly and efficiently.”

“The engineer was a day late due to a family emergency, but when he came the following day he was great. 1st class job.”

“Very quick - fitted in 48 hours very happy”

“They were most helpful, fitting was really quick”

“Very very pleased”

“Quite pleased how quick it all was - 48 hours between meeting someone and having it fitted. I spoke to some other companies and none were as quick and straight forward as acorn were.”