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it has made my husbands life so much easier. the advisor who came to measure up, the electrician and finally the fitter were all friendly, knowledgeable, and the work was done promptly and cleanly. we couldn't ask for more.
Overall Experience Rating
From initial call to completed installation we received a very professional and efficient service.
The stairlift was installed in just over an hour - and has been extremely valuable
The only problem I had was the extended warranty and cost was not explained at the point of sale. You get a phone call a few weeks after the lift is fitted. For a piece of equipment that is sold as almost faultless I think the extended warr...
I have found the stairlift very useful and it has been very good
My stairlift was ordered on a Tuesday and fitted on Wednesday. Everyone who came were polite, pleasant and efficient
It's given me my independence back.
Couldn't believe it was fitted so quickly and efficiently.
Nice chap called Rob did the work.
All left clean and tidy
Acorn was the only company that contacted us from this website and fitted the stair lift with 5 days.
Assistance from Stairlift Comparison was immediate after first making contact. We chose Acorn because they arrived within two hours of our enquiry and our new curved rail was measured for, installed, adjusted and fully functional within a w...
I would highly recommend this company. A good all-round service.
Extremely nice staff. Fast install
From initial contact with Acorn on Monday am, Assessors/Planners visit on Tuesday am, to fitting on time on Wednesday morning with a very helpful instruction on how to use - everything left tidy and clean. Just 3 days to transform my wife’...
I'm very pleased with my new starlit. Thank you at least I have one that works.
Ordered Friday fitted Wednesday very good
Very helpful corporative people
This is a curved stairlift to traverse a landing. As it moves from sloping to near level and back to sloping again, it jolts and grinds. I expected a much smoother ride. Apparently that's the way they are. Very disappointing. I can see no r...
Works well. Solid construction.Well designedGood. Service .
The sales guy was brilliant as were the fitter
Great service all round
I couldn't of asked for anything More. The staff overall were very tentative and very helpful. We needed the stair lift for when our son visits to give him the independence that he wants and we gave him that by having g the stair lift fi...
Everything was left very clean and tidy,very efficient fitter.
First class company to work with, friendly , efficient and professional. So pleased we chose Acorn.
So easy to do and all explained
Exceptional service from start to finish . I had put in an enquiry on 24/02/21 had a call the following morning an surveyor could call 25/02/21 which he did, we went through various options and agreed price. I received call on 01/03/21 sta...
Very fast and helpful service. If something is not quite right, they are also very helpful at rectifying it very quickly with the minimum of fuss.
Both salesman and fitter were very knowledgeable and helpful
I was contacted by Àcorn on the same day as I requested a brochure. They salesman came on the Monday and it was fitted on Tuesday. Granted it was a simple straight rail that w...
Excellent company glad we chose them now from start to finish they were excellent if you choose a stair lift from them you will have made a wonderful purchase
An excellent product however, and this applies to all manufacturers of chair lifts, I think they are overly expensive. Many people who would actually benefit from having one will find difficulty in meeting the costs.
Superb service from start to finish.
All done and dusted within a week! Delighted with the professionalism and effeciency. Looks clean and tidy, easy to use.
Pre sales the efficiency and professional as was the fitting. The engineer could not have been more easy to communicate with, in spite of the long fitting he remained positive and professional. 100% satisfied.
Very quick service and very tidy would recommend to any body
Just Great. Thanks.
Brilliant all round fab service!! Very quick installation within day or two of sale. Lifesaver! Would have gone to Acorn sooner had I been aware.
No issues with the install, all working well since. Don't forget to ask when being given the quote (as I did) about the ongoing maintenance charge. Ouch!
From start to finish all Acorn employees were very professional and helpful. Stairlift was for my elderly parents. All correspondence went through myself. Very efficient and from start to finish whole process took 5 days. Would definitely...
Very pleased with information given to me prior to deciding if I
should buy the Acorn stair lift. I find it easy to use and I no longer have a fear of falling down the stairs.
Contacted on Monday ,advisor visited on Tuesday , stairlift fitted on Thursday. What's not to like about that
From initial enquiry to fitting was less than a week and every member of staff I dealt with was fantastic. Highly professional company and I wouldn’t hesitate to recommend the product or the company to anyone in need of a stairlift.
Took 32 minutes, in and out. He rang me an hour before he arrived to let me know he was on his way. No fuss at all; with respects to Covid-19, he came fully protected and made sure to clean and sterilise everything before and after. It was...
Very amenable. They talked through the different options for us and were very informative. Installer was good and we are very happy. It has given parents a new lease of life and they can now use the upstairs.
Brilliant; the stair lift has made a huge difference to my dad`s life, enabling him to get up and down the stairs. I would definitely recommend Acorn.
Very good. Everybody was just great. No complaints at all and couldn`t live without the Stairlift now.
Very efficient. A very quick response to the enquiry and site survey and installation was all done within a week. Very happy.
Very quick service. Installers explained how to use the Stairlift really well and waited till my mum had used it a few times before leaving. Mum is really pleased.
Faultless. From the initial telephone call to installation it was only 3 days. Everything is excellent and my mum loves it.
Wasn`t happy how quickly Acorn got back to me for extended warranty which was expensive. Survey was good and explained everything to us.
Prompt and friendly service. Fitted the Stairlift in record time and explained everything. It has made a big difference to my husband.
Couldn`t wish for a better job. Very professional, efficient and sociable to deal with. Bought for the wife and she says it works wonders. Makes our house a bungalow.
Very easy even with the lockdown restrictions. Smooth process and only took 5 days from start to finish. Mum wished she had it done years earlier. Very happy.
Quick and efficient. Very useful. Happy with everything.