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Excellent service the stairlift was fitted in a timely and professional manner on the agreed date
Overall Experience Rating
The only issue was the £100 discount which was promised for going through the comparison website,I did get it eventually but could have done without the hassle However the stairlift and especially the fitting was carried out very professio...
Fitted on time and Fitter had spare board in van when item on chairlift tested failure.
The two men who fitted the stairlift were polite, friendly and very patient. I needed to use the stairs fairly frequently, and although they probably could’ve seen me far enough, they were really nice and patient. I can’t praise them highly...
Fitted day after I ordered.
Ben Collins the engineer was a very pleasant person to deal with.
He done a very professional fitting & I was very happy with the finished result.
We are delighted with the stairlift. It has made a huge difference to our lives and taken away massive stress, particularly at the end of each day. We highly recommend this to anyone struggling with stairs.
The engineers were very pleasant and very nice showing my wife how to use it.
First rate service and fitter recommended
The service from companion was excellent from start to finish
From rep to engineer both very informative on the stairlift ,answered all my questions leaving me confident i had chosen the correct stairlift and company to install.
Brilliant! Rep and fitter both very professional and pleasant.
first class company to deal with
Delighted with your end to end service and excellent chairlift. Thank you
All very easy and efficient.
Good value for money, quickly and cleanly installed.
Everyone we dealt with was good and professional. The stairlift is really neat and is easy to use
Everything ran smoothly. Unfortunately was taken back into hospital a few days later so now i'm home again looking forward to using it.
Would like the lift to:
- Move a little faster
- Have a switch that does not require holding down to move either up or down
One point to make. Salesman advised a hand rail would be available at instalment stage This would be optional, free of charge and available .
This was denied by installer.
Everything else was dealt with most satisfactorily.
Very pleased with this company from start to finish
We had no complaints whatsoever.A great job by everyone.Thank you very much.
Wrong parts sent first time confusion over over order
very pleased for my sick frien d to have her lift fitted quickly by a super engineer. We were pleasantly surprised at the price too - lets hope any after care is as good...! Thanks Juli an Robin Southan
I had two companies visit and chose the second one because their product had more convenient controls and also it was a few hundred pounds cheaper.
it has made my husbands life so much easier. the advisor who came to measure up, the electrician and finally the fitter were all friendly, knowledgeable, and the work was done promptly and cleanly. we couldn't ask for more.
From initial call to completed installation we received a very professional and efficient service.
The stairlift was installed in just over an hour - and has been extremely valuable
The only problem I had was the extended warranty and cost was not explained at the point of sale. You get a phone call a few weeks after the lift is fitted. For a piece of equipment that is sold as almost faultless I think the extended warr...
I have found the stairlift very useful and it has been very good
My stairlift was ordered on a Tuesday and fitted on Wednesday. Everyone who came were polite, pleasant and efficient
It's given me my independence back.
Couldn't believe it was fitted so quickly and efficiently.
Nice chap called Rob did the work.
All left clean and tidy
Acorn was the only company that contacted us from this website and fitted the stair lift with 5 days.
Assistance from Stairlift Comparison was immediate after first making contact. We chose Acorn because they arrived within two hours of our enquiry and our new curved rail was measured for, installed, adjusted and fully functional within a w...
I would highly recommend this company. A good all-round service.
Extremely nice staff. Fast install
From initial contact with Acorn on Monday am, Assessors/Planners visit on Tuesday am, to fitting on time on Wednesday morning with a very helpful instruction on how to use - everything left tidy and clean. Just 3 days to transform my wife’...
I'm very pleased with my new starlit. Thank you at least I have one that works.
Ordered Friday fitted Wednesday very good
Very helpful corporative people
This is a curved stairlift to traverse a landing. As it moves from sloping to near level and back to sloping again, it jolts and grinds. I expected a much smoother ride. Apparently that's the way they are. Very disappointing. I can see no r...
Works well. Solid construction.Well designedGood. Service .
The sales guy was brilliant as were the fitter
Great service all round
I couldn't of asked for anything More. The staff overall were very tentative and very helpful. We needed the stair lift for when our son visits to give him the independence that he wants and we gave him that by having g the stair lift fi...
Everything was left very clean and tidy,very efficient fitter.
First class company to work with, friendly , efficient and professional. So pleased we chose Acorn.
So easy to do and all explained
Exceptional service from start to finish . I had put in an enquiry on 24/02/21 had a call the following morning an surveyor could call 25/02/21 which he did, we went through various options and agreed price. I received call on 01/03/21 sta...