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92%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

181 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

There was no hard sales push, they were very friendly and easy to deal with. The stair lift has helped me an awful lot to be able to get up and down the stairs now.

  • 5 / 5
Mr. H | March 2018

Everything ran smoothly, very happy.

  • 5 / 5
Mrs. H | March 2018

It only took a week from the time of the survey to when they came to install. Its all been working well since, I am very happy with it.

  • 5 / 5
Mr. D | March 2018

I had a problem after the installation and they were very efficient and prompt in getting it sorted for me. Everything went very well.

  • 5 / 5
Mr. P | March 2018

The company came earlier than expected as they called to ask if they could install on a Saturday which we were happy with. We compared Companion with another company and what sold it over the other was the discreet track as it doesn`t show the teeth like others do, it also doesn`t take up as much room as we were led to believe, so we are delighted with it.

  • 5 / 5
Mr. C | February 2018

Everything ran smoothly. No problems, we are very happy with it.

  • 5 / 5
Mr. R | February 2018

I have mentioned to them how pleased I am with it. There was just a little problem with the delivery, in that they said between 9-5 which I feel most people would prefer a morning or afternoon time frame. This they said they are working on to improve for customers.

  • 5 / 5
Mr. J | February 2018

There was a couple of weeks delay after what they had promised. I had a problem with the product as soon as they installed in that the chair catches the wall at the top as it goes round, this has affected how I feel about the quality of it. An engineer has been out promptly but the problem still isn`t sorted. I feel quite tired to have to keep ringing and waiting in for them. Unless I`m delighted with a product, I don`t tend to recommend, I hope the issue gets resolved.

  • 3 / 5
Mr. A | February 2018

No comment was made

  • 5 / 5
Mr. B | February 2018

They were very good and I am enjoying the product very much.

  • 5 / 5
Mr. L | February 2018

I was expecting the guys to be there for a few hours setting up the bed, but they sorted it out very quickly. I am very happy with the product except for a dip into the middle of the mattress which I am going to call them about.

  • 5 / 5
Mr. G | February 2018

The chap who came to install was very pleasant, explained well what was happening....gave a good demonstration and made sure I knew exactly what I was doing with it before he left.

  • 5 / 5
Mrs. V | February 2018

No problems with anything. Very satisfied.

  • 5 / 5
Mr. H | February 2018

Just what I needed when I needed it. Bit concerned with the red light, but when I read the manual I discovered this was all normal. Very happy with it.

  • 5 / 5
Mr. M | January 2018

The sales consultation and the installation was brilliant, really pleased with the whole service. The price was very good and didn`t change at all.

  • 5 / 5
Mr. B | January 2018

My main issue was the fact I was quoted double what the price ended up being after I suggested I would need to go elsewhere. I don`t think this is right. Other than that I have been very happy with the service and installation and the quality of the product is very good. I don`t recommend companies to anyone generally.

  • 5 / 5
Mr. F | January 2018

I`m happy. It was an easy installation with our staircase and power-points but having said that they did it very well.

  • 5 / 5
Mr. M | January 2018

We had no complaints with the company whatsoever, they installed the stair lift very quickly and efficiently which was great as it was urgently needed.

  • 5 / 5
Mr. M | January 2018

The gentleman who came and fitted it, gave us a really good demonstration on how to use the stair-lift, which is really important. The initial sales man was also very truthful and honest about how much it would be and when the work could be completed by.

  • 5 / 5
Mr. P | January 2018

They were very good with the pre-sales customer service and also after-sales care. We are very happy with the company.

  • 4 / 5
Mr. F | January 2018
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